Tenancy Support Program Team Leader
1 week ago
Job No:LARR00043
Location:Coconut Grove
These are Affirmative Measures – First Nations applicants only positions.
The filling of this vacancy is intended to constitute an Affirmative Measure under section 8(1) of the Racial Discrimination Act 1975. To be eligible to apply under the Affirmative Measures Initiative, applicants must:
· be an Aboriginal person and/or a Torres Strait Islander person
· identify as an Aboriginal person and/or a Torres Strait Islander person, and
· be accepted by their community as being and Aboriginal and/or a Torres Strait Islander person
Successful applicants will be required to provide evidence of Aboriginal and/or Torres Strait Islander status before being appointed to the role.
About the Tenancy Support Program
The Tenancy Support Program (TSP) assists living in public housing or on the public housing wait-list in the greater Darwin region including Urban Indigenous Communities (Bagot, One Mile Dam, Knuckey's Lagoon and Palmerston Indigenous Village) to achieve successful tenancies and better integrate with the broader community. Case management is delivered with a whole-of-family approach to clients who are either self-referrals or referred by Territory Housing.
Benefits and perks
Conditions of employment covered by the Larrakia Nation Aboriginal Corporation Enterprise Agreement 2018. Salary range starting at $47.33 per hour. Option to salary package a maximum of $15,899 from your gross salary each year; 5 weeks pro rata annual leave per year; and a 35-hour week. We have a dedicated employee assistance program and excellent training and development opportunities.
Key Responsibilities
OBJECTIVE: Lead the delivery of culturally appropriate support to Indigenous families residing in the greater Darwin region including some town Communities in order to build resilience and wellbeing to enable them to remain in their homes.
- Is responsible for coordination of the program to ensure the delivery of services within holistic and case management framework and that supports the program in achieving its contractual obligations;
- Ensure Case Workers are working within the relevant legislation, program guidelines and Larrakia Nation`s policies and procedures;
- Supervision of the programs staff and the coordination of their day to day activities;
- Develops and maintains effective relationships with LNAC and other relevant stakeholders in the interest of the client and the program;
- In collaboration with the Finance Department, ensure that funds and resources are managed and used for their intended purpose;
- Assists in the development and implementation of procedures;
- Ensure client confidentiality and legal accountable practices at all times;
- Willingness to engage in hands-on tasks, including manual labor, trailer maneuvering, and waste disposal activites;
- Other position related duties as agreed in performance agreement with the Family Services Manager.
Key Selection Criteria
- Experience in working with Indigenous people and communities, including ability to develop rapport with clients and share knowledge and skills in a culturally appropriate manner.
- Demonstrated experience in leadership, coordination, management and supervision of a team.
- Demonstrated experience with leading collaborative partnerships and a well-developed capacity to consult, collaborate and negotiate effectively with a diverse range of external and internal stakeholders.
- Knowledge of family services, especially those that have a focus on Indigenous families at risk and ability to work collaboratively with other service providers.
- Understanding of tenancy management in a social housing environment, particularly the history and contemporary circumstances of urban Indigenous community dwellers.
- Strong communication and interpersonal skills including, active listening, flexible attitude, cultural sensitivity, client focus and negotiation skills.
- Experience and competence in the use of a range of information technologies and applications, including the internet, spread sheet, database and word processing applications.
- Ability to perform physical tasks, ensuring the safe handling of materials, and contributing to the efficient operation of our unit.
- NT manual Drivers Licence (C Class).
- Experience in the use of Specialist Homelessness Information (SHIP) platform
- Certificate III in Community Services or higher
Applicants are required to undergo Drug and Alcohol testing as part of the recruitment process.
To apply for this role, please click the 'apply now' button and upload your resume and cover letter addressing the selection criteria. To be eligible for consideration you must supply current copies of your Drivers licence, Working with Children check, National Police check and provide proof of your COVID-19 Vaccination status. Direct applications made to LNAC staff will not be accepted.
Larrakia Nation Aboriginal Corporation (LNAC) is the peak advocacy and support agency for theLarrakia people, the traditional landowners of the Greater Darwin area. Initially established in1998 to represent the Native Title interests of the Larrakia people, LNAC has since evolved into avital service delivery organisation focussed on addressing the social, cultural and economicaspirations of the Larrakia people by initiating and administering programs, projects and servicesfor the broader Aboriginal community.LNAC is a not-for-profit organisation, receiving the majority of its operating expenses from fundingfrom the NTG & Commonwealth Government.
Privacy AcknowledgmentLarrakia Nation's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.
- Yes I agree to the privacy statement *
- Title *
- First name *
- Last name *
- E-mail *
Digits only or add + for international numbers
- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL (Please click on your profile and copy the URL from your profile page.) Questions
Do you have an Australian manual drivers licence *
- Yes
- No
- Yes
- No
- I am an Australian citizen
- I have permanent work rights with no restrictions
- I have temporary work rights with no restrictions
- I have temporary work rights with restrictions
- I require sponsorship to work for a new employer
- I'm fully vaccinated (minimum 3 vaccinations)
- I'm partially vaccinated
- I haven't been vaccinated
- Yes, I have an employee check
- Yes, I have a Volunteer check
- No
- Yes (issued within 3 months)
- No
- Yes
- No
- Yes, Bachelor
- Yes, Diploma
- Yes, Cert IV
- Yes, Cert III
- I am currently studying
- I don't have a qualification in Community Services
- Yes
- No
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