Case Manager

5 days ago

Darwin City, Australia The Salvation Army Full time

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the role

Join our dedicated team at House 49. Be a part of a non-profit organisation committed to making a positive impact on the lives of our residents. We are currently seeking a compassionate and proactive Case Manager to provide invaluable case management support to those in need. As a Case Manager, you will be an integral part of our mission to empower individuals and help them achieve their goals. Reporting to the House 49 Program Manager, your role will be based in the heart of Darwin City, Northern Territory.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

 

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

You will successfully

  • Clients are supported and encouraged to achieve own goals within established case plans including taking clients to appointments and advocating for clients to other services providers
  • Undertake intake and assessment with clients to develop a shared understanding of their situation and related problems and strengths
  • Accurate, up to date client records and data is maintained for all clients in accordance to TSA standards and procedures within TSA’s identified electronic database
  • Ensuring appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure
  • Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing

This is a permanent full time role based in Darwin, NT. Salary and conditions are in accordance with the SCHADS Level 4 Award.

You will have

  • Qualifications (min. certificate IV) in community services or similar
  • Demonstrated previous experience working in a similar position
  • Experience working with people who may not have English as a first language
  • A current First Aid certificate or willingness to obtain
  • A current NT Drivers Licence
  • Valid NT Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia

What we offer

  • Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
  • Employee Assistance Program - Independent confidential counselling service 
  • Financial, retail and lifestyle discounts and benefits 
  • Discounted health and fitness programs through Fitness Passport  
  • Up to 8 weeks leave per year through our purchase leave scheme 
  • Generous Parental Leave offering of 12 weeks  
  • Up to 5 days paid leave per year to support a TSA program or activity 
  • An inclusive culture of dedicated, passionate and professional team members 
  • Positively supporting and impacting the lives of others through your career contribution 

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today

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