Administration Assistant

4 weeks ago


Toowoomba City, Australia Team Global Express Full time

JOB DESCRIPTION

About the Role

Team Global Express is currently seeking a lively, friendly, and driven individual eager to join our Administration Team on a Full Time Fixed Term Contract (6 Months) at our Toowoomba Location. This role offers you the opportunity to engage with our everyday customers and clients, addressing their concerns and providing quality outcomes and solutions. You'll handle customer interactions through the phone, email, and chat, ensuring every issue is resolved swiftly.

Key Responsibilities and Job Requirements

  • Address all customer queries promptly and professionally.

  • Utilise CRMs and tracking systems systems in order to track customer freight and resolve queries

  • Manage customer queries across multiple businesses within Team Global Express such as Palletised Express, Priority and IPEC

  • Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.

  • Educate customers on how to use our self-service platforms effectively.

  • Liaise frequently with on site staff and proactively build relationships with key operations staff in order to resolve any customer queries or requests

  • Precise data entry skills and excellent attention to detail

  • Must work well under pressure in a fast-paced environment and have the ability to prioritise tasks

  • Previous experience in logistics, including pallets and manifesting is advantageous

About Team Global Express

Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider. An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit About - Team Global Express



  • Toowoomba, Australia NextSense Full time

    Posted: 17/05/2023 Closing Date: 16/06/2023 Salary: $53,623.00 - $63,625.00 Job Type: Permanent - Part Time Location: Toowoomba Job Category: Services Administration **Our Purpose and Ambition** NextSense, formerly Royal Institute for Deaf and Blind Children (RIDBC), is a not-for-profit organisation supporting people who are deaf, hard of hearing,...


  • Toowoomba, Australia Civil Mining & Construction Full time

    **Are you an experienced Project Administrator based in the Toowoomba region? Then we have a great local project for you.**: - Minimum 6-month project starting January 2024 - Supportive working environment & great team culture - Leading Tier 2 - you won’t be just a number **About Us**: CMC is a privately owned, highly respected Queensland-based civil...


  • Toowoomba, Australia Team Global Express Full time

    **About Team Global Express**: **Why TGE**: We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. **What we offer**: - Competitive salary above industry standards - Upskilling, training, mentoring and more to support your career development...


  • Toowoomba City, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better,...


  • Toowoomba, Australia Classic Recruitment and Business Services Full time

    Full Time & Casual Opportunities - All-Round Administration - On-going work! Do you have experience in administration, reception or office support? If so, then we want to hear from you! Our clients represent a wide variety of industries from law firms to non-for-profit organisations in and around the Toowoomba region. We are currently seeking experienced...


  • Toowoomba, Australia Classic Recruitment Full time

    **21st February, 2023**: Do you have experience in administration, reception or office support? If so, then we want to hear from you! Our clients represent a wide variety of industries from law firms to non-for-profit organisations in and around the Toowoomba region. We are currently seeking experienced administration staff for the following positions: -...


  • Toowoomba City, Australia Classic Recruitment and Business Services Full time

    Classic Recruitment is excited to be working with a national company to find an Accounts and Office Assistant for their local branch.. The Accounts and Office Assistant is to handle the accounts receivable function, administrative duties and organise everyday office tasks. Some of which are listed below: Accounts Receivable - Accounts receivable function...


  • Melbourne City Centre, Australia Page Personnel Full time

    Education Industry - Great team culture **About Our Client**: Our client sits within the education and training industry. As an Administration Assistant, you will play a vital role in ensuring the smooth and efficient operation of our office. From managing schedules to coordinating meetings and handling administrative tasks, you will be predominantly...


  • Toowoomba City, Australia The Vault On Ruthven Full time

    **Job Title**: Part-Time Admin Assistant **Location**: The Vault on Ruthven, Toowoomba, QLD **Job Type**: Part-Time (20 hours per week) **Schedule**: Flexible, daytime hours during closed hours (e.g., 9am - 5pm), perfect for those needing to accommodate school runs **About Us**: The Vault is a premier adult entertainment venue located in Toowoomba, QLD....


  • Toowoomba City, Australia Alzheimer's Queensland Full time

    Alzheimer's Queensland's Toowoomba Multi Service Centre is a leading provider of customized 24 hour, 7 days per week respite and support services. Our goal is to help clients with dementia or memory loss stay at home and maintain their independence. We use a restorative and wellness approach that focuses on improving physical and emotional health.We're...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** We are looking for an experienced administration assistant to join our Federal Government client based in Docklands. This a position until June 2023 with possible extension working within a large ICT Program. The role will be expected to be able to interact effectively across a diverse range of skillsets including...


  • Toowoomba, Australia JP Smith Full time

    Why join the business:_ Our client is an agricultural equipment supplier with over 35 years’ experience in the industry. The position has ideal working hours of 4 to 5 hours per day, five days per week. - Reliable, Secure and Long-Standing Employer - Work within a Tight-Knit Team - Part-Time, Attractive Hours - About the role:_ As the Office...


  • Toowoomba, Australia UGL Limited Full time

    UGL’S Utilities team designs, constructs and maintains critical infrastructure across the water and power sectors. Ranging from wastewater treatment plants to power stations. We design and construct the following assets; power generation, transmission lines, substations, electrical distribution networks, water and waste water treatment plans and water...

  • Aps 3 Administration

    4 weeks ago


    Toowoomba, Australia Chandler Macleod Full time

    **About the client**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. An all-round administration role encompassing administration, customer service and some personal assistant duties. **About the role**: The primary purpose of the role is to provide procedural,...


  • Toowoomba, Australia Shadforth Full time

    Contribute to major civil projects in the Toowoomba Region - Perform various administrative tasks and responsibilities - Monday to Friday role with flexibility of hours within those five days Shadforth are seeking an experienced Site Administration Officer to support the site team based at our Habitat project at Mt Kynoch. You will provide vital...


  • Toowoomba, Australia Community Nurses Full time

    Community Nurses is a team of compassionate Registered Nurses and Support Workers who are dedicated to provide NDIS participants with optimal care. Flexible and dignified support is provided in-home and in the community to individuals with a disability. Bring your experience and your passion to this rewarding role. Join a small and supportive team where you...


  • Toowoomba, Australia UGL Limited Full time

    **HSE & Training Administrator - Casual** - No matter where you are at UGL, you will find people who are passionate about what we do; the projects we work on, the services we provide, the communities in which we work, our principles and our people. - We are currently seeking **Expressions of Interest** from highly skilled and safety focused **HSE & Training...


  • Toowoomba, Australia Transport and Main Roads Full time

    In the role of Administration Support Officer you will contribute to the efficient operations of the Regional Office and Regional Management Team by providing a high quality administrative service to the Regional Director, regional office and other regional staff. **Accountabilities include**: - Provide a receptionist service for the regional office,...


  • Toowoomba, Australia Queensland Police Service Full time

    Your key accountabilities **The core capability requirements for this role are**: - Provide administrative support to members of the unit including records management, correspondence handling, the coordination of meetings and appointments, stationery supplies and equipment maintenance and travel and itineraries. - Contribute to the development,...


  • Toowoomba, Australia Classic Recruitment Full time

    **20th March, 2023**: Classic Recruitment is excited to be working with a national company to find an Accounts and Office Assistant for their local branch.. The Accounts and Office Assistant is to handle the accounts receivable function, administrative duties and organise everyday office tasks. Some of which are listed below: Accounts Receivable - Accounts...