Category Manager

2 weeks ago

Chadstone, Australia Officeworks Full time

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

  • Furniture category
  • Opportunity to drive your merchandise career further
  • Own the P&L and work hybrid

Source, negotiate, review, communicate…we are looking for an experienced commercial category leader with passion and skill for developing and overseeing the category plan and growth of the category proposition in the marketplace, focused on meeting and exceeding customer expectations.

Utilise your product development and category management expertise to bring new ranges to life, with a focus on key furniture trends, innovative design, and customer appeal. This role will lead the customer-centric, multi-channel value proposition and strategy for the category portfolio, centred on the pillars of the widest range, low prices, and best experience. By analysing market trends and customer data, you’ll ensure our offerings are aligned with evolving preferences. You will develop and execute a strategic trade plan that meets category sales, net margin, and EBT targets, delivering growth and profitability across all channels

Delivering the business strategy and ensuring a compelling merchandise product and service offer is delivered across all channels to meet customer needs, this key role will coach, develop and mentor a Category Assistant.

Key points to consider:

• Opportunity to play a key role in delivering the merchandise strategy for a successful business with future growth ambitions.

• Confident management of key metrics including sales, margin, total income, Inventory management, GMROI, GMROS and Category EBT

• Expand on current trends, bringing a trend-based approach to design and driving innovation in the category.

• Utilise your product development and category management expertise to bring new ranges to life, with a focus on furniture key trends and design.   

• Develop and deliver Category plans with the support and collaboration with key stakeholders across the organisation

• Autonomous role that allows you to use your product development and category management experience to bring new ranges to life for customers

• Be part of an innovative and successful merchandise team

About you

As an experienced retail Category Manager, you enjoy building and establishing strong relationships across business functions and all key stakeholders. Your direct sourcing and product lifecycle management experience will enable you to interpret and act on market trends.

Ability to influence and negotiate and present, sees you striking formidable commercial rapport and effectively communicating with all key stakeholders toward achieving positive outcomes. Your innovative and customer centric mindset is well balanced with commercial acumen and analytical capability with a focus on continuous improvement.

Key attributes:

• Established analytical capabilities with strong data literacy

• Well developed financial/commercial acumen with an established understanding of merchandise financial KPI’s

• Strong communicator and negotiator who can influence and present

• Extensive experience in a merchandise category environment, with direct sourcing expertise at both national and international levels.

• Ability to identify and act on macro and micro trends.

• Demonstrated success in designing and launching products in a retail environment, leveraging trend insights and data-driven analysis to align with market demand.

• Sound interpersonal skills with the ability to influence and communicate with internal and external stakeholders’ capability 

• Self-motivated, success-oriented, and a team player with a proactive attitude.

• Tertiary study in Business, Commerce or Engineering would be an advantage.

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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