People Hub Administrator

2 weeks ago

Homebush, Australia Charterhouse Full time

Job details

Location: Homebush Salary: $48.97 per hour Job Type: Contract Discipline: Professional Support
Reference: V-118614 Posted: 1 day ago

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Job description

People Hub Administrator - Government Contract - 4 x positions available

  • Immediate start
  • Initial contract through to 26th January 2025 with view to extend
  • $48.97 p/h + Super
  • Full time, Monday to Friday, 40 hours per week
  • Sydney Olympic Park location - Stunning new offices
  • Full time on site for the first 4-6 weeks for training followed by 2 days a week working from home (Thursdays and Fridays)

We are looking for candidates who can hit the ground running, previous exposure to payroll processes and systems especially in a Government environment is highly desirable.
About the Organisation:
 
Our client, a Government department within the emergency services sector is seeking 4 x  experienced administration professionals with strong customer service experience and preferably a background in payroll, workers compensation or HR for a contract position with the potential for ongoing work.
 
This role will be responsible for all workers compensation payroll along with other payroll tasks including providing advice to staff on how to complete timesheets and payroll requests. 
The successful candidates will be required to work both independently and as a team on assigned tasks as well as a requirement to work to strict deadlines while being able to multi task and maintain quality of work at all times.
A crucial aspect of the role is fostering a customer-oriented and supportive team culture, aiming to deliver high-quality and efficient service.
 
Duties within the role will include but not limited to:
 

  • Responsible for all workers compensation payroll enquiries and processing
  • Providing advice to staff on how to complete timesheets and handling other payroll requests
  • Respond to general enquiries in a confidential, customer-focused manner, providing support in maintaining rosters time and attendance through the required systems (including eTime, HealthRoster, StaffLink, Veritas, ServiceNow and/or various other systems) within a complex and changeable environment)
  • Maintain accurate records of all enquiries, requests and action taken to resolve/complete all enquiries and requests
  • Collaborating with a number of internal and external stakeholders, building strong relationships
  • Ensure data entry and quality review of day to day rosters is timely and accurate for delivery of the interface for payment of salary and wages
  • Actively work towards achieving service excellence and great customer experience.

 
Skills & Experience:
 

  • Outstanding customer service skills, ideally demonstrated ability to provide a high level customer support service regarding payroll and/or rostering system matters in a high pressure work environment
  • Tech savvy with the ability to pick up new systems and software programs with ease
  • Experience with HealthRoster, myShift, eTime, StaffLink and ServiceNow is highly beneficial but not a requirement
  • Exceptional written and verbal communication skills with impeccable accuracey and attention to detail
  • Ability to prioritise multiple competing tasks and work under pressure to achieve strict deadlines
  • Ability to work in a collaborative and team oriented environment
  • Previous experience in a Government environment is desirable

 
If you are an experienced, dynamic and motivated administration professional looking for your next Government opportunity please apply today or email a copy of your updated resume to Brooke Dover at brooked@charterhouse.com.au
Applications will be closing soon
Please note, only successful candidates will be contacted.

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