Client Liaison Officer

3 weeks ago

Melbourne, Australia Court Services Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Court Services Victoria

**Salary**: $95,102 - $107,905

Occupation: Community Services

Reference: VG/SC1020D
- Join Funds in Court (FIC), a self-funded division of the Court, whereby all funds paid into Court are held, invested, and administered by the Senior Master, who is an Associate Judge
- Provide high quality customer service and investigating matters relevant to persons with a disability
- VPS4, Full-time Ongoing, Melbourne CBD location

**About Us**

The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.

The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.

Funds in Court (FIC) is a self-funded division of the Court, whereby all funds paid into Court are held, invested, and administered by the Senior Master, who is an Associate Judge. The Senior Master holds funds, investments, and assets, principally for persons under disability.

**About the Role**

The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a disability. The CLO provides specialist advice and information on client needs, advocates for them and their carers and links clients to relevant services and agencies as appropriate. The position reports to the Client Services Manager via the Team Leader - Client Liaison Services and is responsible for a portfolio of client files.

Key accountabilities include:

- Visiting clients of the Office and their carers, in their own homes throughout Australia, to effectively investigate matters concerning independent living skills, accommodation issues, emotional and physical wellbeing and support requirements
- Providing authoritative reports with considered recommendations to assist with decision making in relation to the effective use of client funds to meet their ongoing needs; with specific focus on those clients who are victims of crime, to facilitate requests to access their funds in Court
- Investigating and assisting in the management of situations requiring crisis care and counselling and make recommendations regarding financial and policy implications where appropriate
- Undertaking research into the level, provision and access of relevant services provided to clients and their families by government, non-government, private service providers and community services. Identifying new services available and their potential impact on the clients and assisting clients in accessing these services where required.

**About You**
- Knowledge of relevant legislation, particularly of the Supreme Court Act 1986, Trustee Act 1958, the Guardianship and Administration Act 2019, the Charter of Human Rights and Responsibilities Act 2006, of the Rules of Court, as they impact upon the administration of funds in Court for persons under disability
- Familiarity with the National Standards for Disability Services
- Experience in the human services field including the provision of services to meet the needs of clients with ABI, mental health issues, substance abuse issues and survivors of trauma is highly desirable
- Ability to have difficult conversations whilst being sensitive to client needs

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

  • Client Liaison Officer

    3 months ago

    Melbourne, Australia Colbrow Care Full time

    About Us :As a third-generation Australian family-owned and operated company, Colbrow Care has been providing excellence in nursing and care services since 1957.We are committed to delivering excellence in personalised care solutions and services to Australian families, so they can live in the comfort of their own homes as independently as possible, for as...

  • Client Liaison Officer

    5 months ago

    Melbourne, Australia Becks Wiggins Stokes Full time

    Opportunity to join a leading provider of high-quality aged care - Rewarding position, first point of contact for clients - Competitive $$ and salary packaging on offer Our client is seeking a dedicated and compassionate Client Liaison Officer to join their team based in the south east. As a Client Liaison Officer, you will play a crucial role in delivering...

  • Office Administrator

    2 days ago

    Melbourne, Victoria, Australia Perigon Group Full time

    OverviewWe are seeking an experienced Office Administrator to fill the role of Client Liaison at our organization in the Eastern and South-Eastern suburbs.

  • Client Liaison Officer Assistant

    3 weeks ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About UsColbrow Care is a third-generation Australian family-owned and operated company that has been providing excellence in nursing and care services since 1957.We are committed to delivering excellence in personalised care solutions and services to Australian families, so they can live in the comfort of their own homes as independently as possible, for as...

  • Client Liaison Officer

    3 weeks ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...

  • Client Growth Manager

    2 days ago

    Melbourne, Victoria, Australia Client Full time

    Grow Your Career with WavemakerWe are a forward-thinking media agency that's part of the GroupM and WPP network, ranked #1 in the world. Our team is passionate about positively provoking growth for our clients, people, and partners.In Australia and New Zealand, we have over 250 professionals working across six offices. We're proud of our diverse culture and...

  • Client Liaison Officer Assistant

    4 weeks ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About Us :Colbrow Care is a third-generation Australian family-owned and operated company that has been providing excellence in nursing and care services since 1957.We are committed to delivering excellence in personalised care solutions and services to Australian families, so they can live in the comfort of their own homes as independently as possible, for...

  • Client Liaison Officer Assistant

    4 weeks ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About UsColbrow Care is a third-generation Australian family-owned and operated company that has been providing excellence in nursing and care services since 1957.We are committed to delivering exceptional personalized care solutions and services to Australian families, enabling them to live in the comfort of their own homes as independently as possible for...

  • Media Client Liaison

    4 weeks ago

    Melbourne, Victoria, Australia Dentsu Full time

    Job Title: Media Client LiaisonAbout the Role:We are seeking a highly skilled Media Client Liaison to join our team in Melbourne. As a key member of our largest client team, you will play a vital role in managing and owning campaign implementation for traditional media channels.Key Responsibilities:Manage data for planning, purchasing, and reporting across...

  • Client Liaison Officer, Funds in Court, Supreme

    5 months ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Part time Organisation: Court Services Victoria **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/SC0361 - Ongoing, Part Time (0.60), VPS Grade 4 position Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for...

  • Client Liaison Officer, Funds in Court, Supreme

    2 months ago

    Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Supreme Court **Salary**: $95,102 - $107,905 Occupation: Community Services Reference: VG/SC1020C - The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a...

  • Client Liaison Officer Assistant

    2 weeks ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About Us :Colbrow Care is a third-generation Australian family-owned and operated company that has been providing excellence in nursing and care services since 1957.We are committed to delivering excellence in personalised care solutions and services to Australian families, so they can live in the comfort of their own homes as independently as possible, for...

  • Client Liaison Officer, Funds in Court, Supreme

    5 months ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested and administered by the Associate Judge of the Court who is the Senior Master. FIC provides support and services for over 7,000 persons under ‘legal disability'...

  • Client Liaison Officer, Funds in Court, Supreme

    5 months ago

    Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Supreme Court **Salary**: $92,332 - $104,762 Occupation: Community Services Reference: VG/SC1020A - The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a disability -...

  • Client Service Liaison

    4 weeks ago

    Melbourne, Victoria, Australia Geelong Cemeteries Trust Full time

    About the RoleWe are seeking a skilled Client Service Liaison to join our team at Geelong Cemeteries Trust. As a key member of our team, you will be responsible for delivering exceptional service to our clients, working closely with them to understand their needs and provide tailored solutions.Key Responsibilities:Act as the face of Geelong Cemeteries Trust...

  • Client Liaison Officer, Funds in Court, Supreme

    5 months ago

    Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Supreme Court **Salary**: $92,332 - $104,762 Occupation: Community Services Reference: VG/SC1020B - The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a...

  • Patient Liaison Officer

    6 months ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial Reference: 75053 **Patient Liaison Officer** - Patient Liaison Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - We are looking for a motivated and...

  • Client Liaison Officer

    6 months ago

    Melbourne, Australia Austcorp Executive Full time

    Market leading and highly competitive annual salary package on offer - A great company culture that promotes work-life balance - Flexibility **The Company & Role**: A Victorian based domestic builder who specializes in the design, construction, and delivery of a wide range of home building projects, along with a vast array of individual new home builds...

  • Sheriff Aboriginal Liaison Officer

    5 months ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    Provide practical assistance to the Aboriginal community - Fixed term full time opportunity for 9 months within the East Metro Region - VPS Grade 4: $91,418 - $103,725 plus superannuation. The Department of Justice and Community Safety is seeking Sheriff Aboriginal Liaison Officer to provide a critical role within Corrections Victoria. This is an Aboriginal...

  • Disability Liaison Officer

    5 months ago

    Melbourne, Australia mecwacare Full time

    Full-time Position - 12 months maternity leave cover - North West Location - Generous Salary Packaging Options **Disability Liaison Officer** - Full Time Position - 12 months maternity leave cover - North West Location - Generous Salary Packaging Benefits - Excellent Development and Career growth Opportunities **mecwa**_care_ is seeking a stand-out...