Executive Housekeeper

4 weeks ago

Albert Park, Australia Accor Full time

Company Description

Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel, Pullman & Mercure Melbourne Albert Park, hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

The benefits:

  • Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia
  • Extensive accommodation and food & beverage benefits (globally)
  • Daily meals provided
  • Onsite park available
  • Weekly dry cleaning allowance 

Job Description

We are looking for an experienced Executive Housekeeper to join our hotel's leadership team.  In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.

Your responsibilities will include:

  • Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
  • Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
  • Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
  • Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
  • Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
  • Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
  • Monitor and control departmental expenses to ensure adherence to budgetary guidelines.

Qualifications

About you

  • Proven experience in a similar role is essential
  • Strong leadership attributes 
  • Clear communication to lead and develop a large team
  • Positive stakeholder management with the ability to collaborate with multiple departments 
  • A solutions-focused individual with a strategic mind and the ability to forward-plan successfully
  • Financial and commercial acumen 
  • Excellent attention to detail with the ability to see through the guest’s eyes
  • Problem solving skills to ensure the day runs smoothly

Additional Information

Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.

Current Australian working rights are required for your application to be considered.

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