Housekeeping Operations Manager

1 week ago


Albert Park, Victoria, Australia Accor Full time

Company Overview

Accor is a leading hospitality group, known for its commitment to excellence and innovation in the industry. We pride ourselves on creating memorable experiences for our guests and providing a supportive environment for our team members.

Position Summary

We are seeking a skilled Executive Housekeeper to oversee the Housekeeping division within our esteemed hotel. This pivotal role involves managing the efficient and cost-effective operations of the housekeeping department, ensuring exceptional cleanliness standards are maintained across guest accommodations, public spaces, and service areas.

Key Responsibilities

  • Lead and mentor the housekeeping team, including recruitment, training, and performance assessment.
  • Oversee daily housekeeping operations, including staff scheduling, task delegation, and ensuring optimal coverage.
  • Manage inventory control, including the procurement and replenishment of cleaning supplies, linens, and equipment.
  • Collaborate with other departments, such as Front Desk and Maintenance, to promptly address guest inquiries and maintenance requests.
  • Guarantee that all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation.
  • Ensure compliance with safety and sanitation protocols, including the proper handling and storage of cleaning agents.
  • Monitor departmental expenditures to align with budgetary constraints.

Candidate Profile

The ideal candidate will possess:

  • Demonstrated experience in a comparable role.
  • Strong leadership capabilities.
  • Effective communication skills to guide and develop a large team.
  • Positive stakeholder engagement with the ability to work collaboratively across various departments.
  • A proactive approach with strategic planning abilities.
  • Financial insight and commercial awareness.
  • Exceptional attention to detail, viewing operations from the guest's perspective.
  • Problem-solving skills to ensure seamless daily operations.

Additional Information

We are committed to fostering diversity, equity, and inclusion within our workforce, aiming to attract, develop, and promote talent from all backgrounds.

Applicants must possess current Australian working rights for consideration.



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