Current jobs related to Hardship & Collections Consultant (Indigenous Identified Role) - Bedford Park - Westpac Group

  • Hardship and Collections Consultant

    5 months ago

    Bedford Park, Australia Westpac Group Full time

    **Hardships and Collections Officer** **Support Customers in moments that matter.** **How will I help?** Customer Solutions is investing to build a future fit workforce to support customers in the moments that matter. It is about being your best. It is about building blocks for your career and supporting you to grow. We are investing in your success for...

  • Hardship & Collections Consultant

    5 months ago

    Bedford Park, Australia TR3 Recruitment Full time

    Are you a solutions-focussed, customer service superstar looking for an opportunity with one of Australia’s largest banks? We are currently recruiting individuals to join a passionate and empathetic team working with customers experiencing hardship. - Full time hours rostered across Mon-Sat | 8am-9pm - Significant training, support & development...

  • Expression of Interest

    5 months ago

    Bedford Park, Australia Westpac Group Full time

    **Hardship and Collections Consultant - Contractor** **Support Customers in moments that matter.** **How will I help?** Customer Solutions is investing to build a future fit workforce to support customers in the moments that matter. It is about being your best. It is about building blocks for your career and supporting you to grow. We are investing in...

  • Expressions of Interest

    6 months ago

    Bedford Park, Australia Westpac Group Full time

    **Hardships and Collections Consultant - Contractor** **Support Customers in moments that matter.** **How will I help?** Customer Solutions is investing to build a future fit workforce to support customers in the moments that matter. It is about being your best. It is about building blocks for your career and supporting you to grow. We are investing in...

  • Customer Service Representative

    3 days ago

    Bedford Park, South Australia Randstad Full time

    ["Customer Service Representative RoleRandstad is seeking professionals to work in a dynamic Contact Centre team at a leading Australian bank in Bedford Park. As a Customer Service Representative, you will provide excellent support to customers in the hardships space, handling inquiries and resolving issues with empathy and professionalism.Key...

  • Indigenous Customer Care Consultant

    5 months ago

    Carole Park, Australia Indigenous Workstars Full time

    Due to exciting growth within the business, we are looking for a dynamic Customer Care Consultant to join our high performing inbound team based in Carole Park QLD. Your key responsibilities will include, but are not limited to: - Assist Account Managers and National Strategic Accounts Managers with customer quotes, orders, product information and general...

  • Accounts Receivable

    5 months ago

    Carole Park, Australia New Start Australia Full time

    **Accounts Receivable Officer - Carole Park QLD (Full Time)** **Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous-identified position. Applicants must be of Aboriginal or Torres Strait Islander...

  • Quality Assurance Specialist

    1 week ago

    Parramatta Park, Queensland, Australia AMP - General Full time

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at AMP. As a Quality Assurance Specialist, you will be responsible for completing quality assurance activities on Customer Complaints to check compliance with regulation and ensure consistent and appropriate outcomes are being provided to...

  • Collections Officer

    5 months ago

    Wetherill Park, Australia SMS Professional Full time

    Hybrid - $70K + Super - Profit share This busy stable company with its head office in Western Sydney has a great opportunity for an experienced Collections Officer to join their team. The role will see you looking after your own portfolio of accounts undertaking the following duties: - Collection of deliquent accounts - Monitor arrangements and put...

  • Indigenous Expediting Specialist

    5 months ago

    Carole Park, Australia Indigenous Workstars Full time

    We believe in providing outstanding service to our customers through outstanding people and right now, we are looking for an experienced Expediting Specialist** **to join our Queensland team based in** **Carole Park QLD. The primary purpose of this role is to support the Expediting Lead and ensure measures are in place to maintain DIFOT to an acceptable...

  • Customer Service Consultant

    5 months ago

    Regency Park, Australia New Start Australia Full time

    **Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Customer Service Consultant

    5 months ago

    Carole Park, Australia New Start Australia Full time

    **Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Platform Owner

    2 weeks ago

    Parramatta Park, Queensland, Australia AMP - General Full time

    About the RoleWe are seeking a highly skilled and experienced ServiceNow Platform Owner to join our team at AMP. As a ServiceNow Platform Owner, you will be responsible for ensuring the successful delivery and support of our ServiceNow platform, providing technical leadership and guidance to the team, and driving continuous improvement and innovation.Key...

  • Customer Service Consultant

    5 months ago

    Carole Park, Australia New Start Australia Full time

    **Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Indigenous Entry Level Accounts Receivable Officer

    5 months ago

    Carole Park, Australia Indigenous Workstars Full time

    We are now looking for an outstanding Entry Level Accounts Receivable Officer with a can do attitude and a willingness to learn. This role will see you on the phone with customers to ensure all monies owing is receipted in a timely manner. If you have a great attitude and willingness to learn, we will train you! By joining our passionate well established...

  • **Customer Service Representative**, A Dynamic Role Awaiting Your Expertise

    14 hours ago

    Bedford Park, South Australia Randstad Full time

    About the Role:Randstad is seeking a skilled Customer Service Representative to join our Contact Centre team at Bedford Park.This dynamic role involves providing top-notch customer service to all customers, particularly in the hardships space. You will be working in a supportive team environment, driving customer satisfaction through effective solutions.Key...

  • Indigenous Account Manager

    5 months ago

    Carole Park, Australia Indigenous Workstars Full time

    An excellent opportunity has become available for a self-driven, passionate and results-focused Account Manager to join our high performing sales team based at our Carole Park office! Reporting to the Area Sales Manager, you will deliver exceptional customer value and solutions to our new and existing accounts within the Brisbane area, through the supply...

  • Storeperson - Aboriginal Identified Role

    5 months ago

    Regency Park, Australia New Start Australia Full time

    **Storeperson - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander decent (pursuant to Section 14 (d) of the...

  • Team Leader

    4 months ago

    Bedford Park, Australia Westpac Full time

    **Customer Assist Leader - 47508 ( Indigenous Identified Role)** - **Full time | Permanent**: - **Bedford Park, Adelaide **How will I help?** Westpac is always on the lookout for Aboriginal and Torres Strait Islander identified job seekers to Join Our Mob. **Are you looking for a career that can really make a difference and have an impact in people’s...

  • Indigenous Entry Level Accounts Receivable Officer

    5 months ago

    Carole Park, Australia Indigenous Workstars Full time

    We are now looking for an outstanding entry level accounts receivable officer with a can do attitude and a willingness to learn. Your role will be based out of our** **Carole Park office and is a** **full time** **Monday to Friday 38 hours a week role, reporting to our team leaders. You will be responsible for - Allocations of funds to debtor accounts -...

Hardship & Collections Consultant (Indigenous Identified Role)

3 months ago

Bedford Park, Australia Westpac Group Full time

Role – 51667
 

  • Full time/Permanent Opportunity 
  • Adelaide ( Bedford Park) or Sydney (Parramatta) Location 
  • Role commences: 23rd September + 6th October 2024

How will I help?

Westpac is always on the lookout for Aboriginal and Torres Strait Islander identified job seekers to Join Our Mob. 

Are you looking for a career that can really make a difference and have an impact in people’s lives? 

As a Hardship and Collections Consultant you will be responsible for handling calls (Inbound and Outbound) from our customers across different product portfolios to assist with recovering overdue balances from accounts. 

You will ensure a fair, timely and relevant outcomes are achieved for our customers to bring them back to financial health. 

As a Hardship and Collections Consultant you will be a key member of the Customer Assist Team within Customer Solutions and your role is paramount to helping contribute the delivery of Westpac’s vision and priorities.

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
 

What do I need?

  • Prior experience in a collections/customer service environment. 
  • Great communication skills, both verbal and written 
  • Strong interpersonal and negotiation skills 
  • Motivation and a genuine interest to delivery outstanding service to your customers 
  • Eagerness to learn and willingness to be a part of a supportive and collaborative team

What’s it like to work there?  

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.   

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. 

We’ll empower you to shape your career path.  Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.  

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

Hear from some of our people and their experiences working with us.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?
 

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au

Reconciliation at Westpac Group

Our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples have equitable economic participation and financial wellbeing. We seek to achieve this by listening to, learning from, partnering with, and elevating Aboriginal and Torres Strait Islander voices.

At Westpac Group our aim is to help Aboriginal and Torres Strait Islander Australians succeed by valuing culture, helping Indigenous employees build meaningful careers, providing better banking experiences for our Indigenous customers, and backing Indigenous business.

Westpac has been granted an S126 Exemption to sections eight (8) and fifty-one (51) of the Anti-Discrimination Act 1977 (NSW); this allows us to advertise and recruit this role exclusively to Aboriginal and Torres Strait Islander applicants.

Westpac Group acknowledges the Traditional Owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future.