Conference & Events Operations Manager

3 weeks ago


Perth, Australia AccorHotel Full time
Job Description

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Conference & Events Operations Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service

Your duties will include but not limited to:

 Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.

  • Ensure that all F&B areas are clean, organized, and prepared for service.
  • Monitor the quality of food and beverage service to ensure customer satisfaction.
  • ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
  • Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
  • Coordinate with other departments to deliver seamless service during events.
  • Report to the Director of F&B on operational matters and provide regular updates.
  • Maintain clear and effective communication between F&B departments and other hotel departments.

Qualifications

Qualifications

What we’re looking for:

  • A strong Food & Beverage background in a similar environment – hotel/restaurant
  • An Approved Manager’s certification and a current WA RSA certificate. 
  • Excellent interpersonal, organizational and communication skills
  • A vibrant personality that contributes to the guest experience with a 'Yes I Can' attitude
  • People focused as oppose to task focused – an ability to positively influence team members.
  • Good knowledge of MICROS (Desirable)
  • Good Knowledge of Microsoft office software 
  • A passion for training and developing staff
  • An ability to demonstrate initiative and great eye for detail to maintain presentation standards
  • The flexibility to work a variety of shifts including early starts, weekends and public holidays as per business demands.


Additional Information

In addition to the opportunity to grow and develop your career potential, we provide duty meals and discounts in over 100 countries with AccorHotels and our partners.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. 

What you will enjoy

 

  • Learn Your Way – Personal development plans and career progression
  • Incredible staff discounts across all Accor properties and restaurants (worldwide)
  • Gain amazing exposure working with a leader in the industry
  • Career progression and diversification will be a dream with the hundreds of properties in our portfolio


  • Perth, Australia AccorHotel Full time

    **Company Description** Our Hotel** At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience. Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple...


  • Perth, Australia Accor Full time

    Company DescriptionOur HotelAt AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and...


  • Perth, Australia Oaks Hotels Full time

    **Company Description** Joining Minor Hotels means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. Minor Hotels is an international hotel owner, operator and investor, currently with a...

  • Service Manager

    7 months ago


    Perth, Australia Crown Perth Full time

    **Service Manager (Beverage) - Events & Conferences** At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate...

  • Service Manager

    6 months ago


    Perth, Australia Crown Perth Full time

    **Service Manager - Events & Conferences** - At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core...


  • Perth, Australia AccorHotel Full time

    **Company Description** Our Hotel** At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience. Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple...


  • Perth, Australia Holiday Inn Full time

    **About us** Located in the heart of Perth CBD, Holiday Inn Perth City Centre is a bustling inner-city hotel offering 7 flexible meeting & event spaces, and is the perfect venue for hosting up to 160 delegates. We’re searching for a Conference & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together...


  • Perth, Australia AccorHotel Full time

    **Company Description** Our Hotel** At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience. Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple...


  • Perth, Australia Accor Full time

    Company DescriptionOur HotelAt AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and...


  • Perth, Australia Accor Apartments & Realty Full time

    Stretch your imagination at The Adnate Perth - Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel is a gallery of welcome hospitality and discovery, with city views, an outdoor pool, BAHA Poolside Bar and Kitchen, gym and a state-of-the-art...


  • Perth, Australia AccorHotel Full time

    Job DescriptionPosition Overview:Novotel Perth Langley is seeking a passionate and detail-oriented Conference & Events Coordinator to join our team. In this role, you will manage the full lifecycle of contracted conferences and events—from planning through to on-site coordination and post-event follow-up. Your goal is to ensure client satisfaction and...


  • Perth, Australia AMP Full time

    Strategic Account Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Cluster Conference

    4 weeks ago


    Perth, Australia AccorHotel Full time

    **Company Description** Mercure Perth and ibis Perth are centrally located in the heart of Perth, offering guests an exceptional blend of comfort, convenience, and style. Mercure Perth features 239 elegantly designed rooms, a signature restaurant, a café, bar, and state-of-the-art facilities, including a heated rooftop pool, spa, gym, and six versatile...


  • Perth, Western Australia Accor Full time

    OverviewMercure Perth and ibis Perth are renowned properties in the heart of Perth, offering an exceptional blend of comfort, convenience, and style. As a leading hotel group, Accor prioritizes providing memorable experiences, exceptional service, and a perfect base for exploring Perth's vibrant CBD.The Conference and Events (C&E) sales team plays a pivotal...

  • Cluster Conference

    4 weeks ago


    Perth, Australia AccorHotel Full time

    Job DescriptionAs the Cluster Conference & Events Sales Manager, you will play a pivotal role in driving the success of the Conference & Events (C&E) sales team for both Mercure and ibis Perth. This position involves developing sales initiatives, driving strategies to achieve targets, and ensuring an exceptional guest experience. Key responsibilities...

  • Cluster Conference

    4 weeks ago


    Perth, Australia Accor Full time

    Company DescriptionMercure Perth and ibis Perth are centrally located in the heart of Perth, offering guests an exceptional blend of comfort, convenience, and style. Mercure Perth features 239 elegantly designed rooms, a signature restaurant, a café, bar, and state-of-the-art facilities, including a heated rooftop pool, spa, gym, and six versatile meeting...


  • Perth, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...


  • Perth, Western Australia Accor Full time

    Hotel Conference and Events Operations Manager Role OverviewWe are seeking an experienced Conference and Events Operations Manager to oversee the daily operations of our hotel restaurant, bar, catering, room service, and banquet services.The successful candidate will ensure that all F&B areas are clean, organized, and prepared for service, monitor the...


  • Perth, Western Australia Accor Full time

    Job DescriptionWe are seeking a highly motivated Conference and Events Sales Manager to join our team at Mercure Perth.This is an exciting opportunity for a sales professional to drive the success of the Conference & Events (C&E) sales team, developing sales initiatives and driving strategies to achieve targets.As a key member of our sales team, you will...


  • Perth, Western Australia AccorHotel Full time

    Lead the Success of Mercure and ibis Perth's Conference & Events Sales TeamYou will drive the sales team to achieve revenue targets, develop sales strategies, and deliver exceptional guest experiences. Your leadership skills, analytical abilities, and customer focus will be key in this role.Key ResponsibilitiesTeam Leadership: Motivate and manage a...