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Conference & Events Coordinator

2 months ago

Perth, Australia AccorHotel Full time

**Company Description** Our Hotel**

At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.

Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and beverage venues and six conference rooms.
**Job Description** Position Overview**:
Novotel Perth Langley is seeking a passionate and detail-oriented Conference & Events Coordinator to join our team. In this role, you will manage the full lifecycle of contracted conferences and events—from planning through to on-site coordination and post-event follow-up. Your goal is to ensure client satisfaction and secure repeat business. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we want to hear from you.

**Key Responsibilities**:

- Coordinate event details with clients for secured bookings, including compiling event orders, on-site management, and post-event follow-up.
- Identify and leverage opportunities to upsell conference and event packages to maximize revenue.
- Host familiarization visits and site inspections for potential clients.
- Ensure seamless communication with clients to meet their expectations and deliver successful events.

**Qualifications** Qualifications**:

- Ability to thrive in a fast-paced business environment.
- Excellent presentation and communication skills.
- Strong client relationship management skills, representing the venue to both new and existing clients.
- Highly organized with the ability to multitask, perfect for someone looking to enter the world of event sales.
- Previous experience in hotel event sales is highly valued.

**What You Bring**:

- Exceptional written and verbal communication skills.
- Demonstrated ability to build and manage client relationships.
- Strong aptitude for identifying and capitalizing on up-selling opportunities.
- Proficiency with event management software (Opera Cloud), Microsoft Office Suite.
- Excellent time management and organizational skills.

**Start Date**: January 2025
**Additional Information**
In addition to the opportunity to grow and develop your career potential, we provide duty meals and discounts in over 100 countries with AccorHotels and our partners.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

**What you will enjoy**
- Learn Your Way - Personal development plans and career progression
- Incredible staff discounts across all Accor properties and restaurants (worldwide)
- Gain amazing exposure working with a leader in the industry
- Career progression and diversification will be a dream with the hundreds of properties in our portfolio