Head of Distribution

1 month ago

Sydney, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health.

Let’s care for everyone’s tomorrow so we can create a better future together.

About the Role:

Are you a strategic leader with a passion for driving business growth and enhancing customer satisfaction? We are seeking a dynamic Head of Distribution to lead our Direct, Consumer Broker, and Territory Insurance Office (TIO) portfolios. Join our team and play a pivotal role in shaping the future of our consumer insurance division.

As the Head of Direct Distribution, you will be responsible for identifying, setting, and executing the strategic plan for our diverse portfolio. You will ensure alignment across all business units to deliver on our business and customer objectives as part of our Corporate Strategy.

Other key aspects of the role:

  • Strategic Leadership: Develop and implement business strategies across Direct, TIO, and Consumer Broker Personal Lines by partnering with key stakeholders.
  • Performance Management: Oversee and execute distribution financial plans, focusing on new business growth, customer retention, cross-sell opportunities, and product/geographical mix.
  • Thought Leadership: Influence and shape critical enterprise Distribution and Consumer projects with your expertise.
  • Customer Focus: Drive exceptional performance in Voice of Customer and Retention programs.
  • Business Intelligence: Provide competitive insights and build business acumen in personal insurance, Small Business, and CTP insurance categories.
  • Senior Leadership Collaboration: Offer data-driven insights to the Senior Leadership group and the Board.
  • Continuous Improvement: Influence and oversee system, product, and business practice improvements to maximize customer satisfaction and business efficiencies.

Important to your success:

  • Tertiary qualifications in a relevant discipline and industry accreditations.
  • Comprehensive understanding of regulatory and legislative compliance in the general insurance industry.
  • Advanced people leadership skills with a track record in coaching, mentoring, and performance management.
  • In-depth knowledge of direct-to-customer insurance product offerings.
  • Significant experience in developing and executing business strategies.
  • Superior strategic thinking, financial analysis, and budgeting skills.
  • Proven ability to collaborate with senior stakeholders and influence outcomes.
  • Excellent verbal and written communication skills, capable of engaging with audiences at all levels.

What's on offer?

As we embed a customer obsession strategy across everything we do, you'll have an opportunity to drive innovation and transformation that delivers a tangible and meaningful impact on our people, our customers and our community.

Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact.

Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities.

Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes.

To apply please follow the online links and attach your resume and cover letter. 

Let’s care for tomorrow. For a career with plenty of room to grow. Care to join us?

#LI-AllianzAU

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

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