Employee Relations Case Specialist

1 month ago


Melbourne, Australia Woolworths Group Limited Full time

About Woolworths Group

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

Flexible working arrangements on offer Victoria based opportunity Full-time permanent role


The Opportunity

We are seeking an experienced ER Specialist to join our team. You will join a close knit team who foster a culture of collaboration and service excellence. We are enabled by effective and efficient people processes and technology to support the management of our ER matters.

Woolworths Group works in an Agile environment. The ER Case Specialist role is an integral part of the My Wellbeing & Belonging Tribe reporting to the ER Capability Lead. This is a largely autonomous role focusing on providing high quality Employee Relations case management and investigation services to Woolworths.

Whilst bringing to life our company values of “team first culture” and “we care deeply”, you will be responsible for: 

Conducting end to end investigations into a variety of challenging ER matters from grievances through to significant bullying, harassment, fraud or misconduct cases Preparing documents and responses for matters before the Fair Work Commission and other tribunals Representing the Woolworths Group at conciliations and dispute matters in the Fair Work Commission and other tribunals Managing complex matters involving ill and injured team members Providing leaders with recommendations and advice in relation to legislation, policies and procedures Assisting in the delivery of training and education sessions to build leader capability

About You


WOW people are great people. Whether we’re learning new things, seizing the initiative, or winning together our customers are at the heart of everything we do.

If you



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