Service Scheduling Coordinator, Energy Service

2 months ago

Melbourne, Australia Tesla Full time

What to Expect

As a Service Scheduling Coordinator, you will be responsible for ensuring the optimal utilization of our Field Service Technicians. This role reports directly to the Operations & Maintenance Senior Manager in APAC and coordinate with internal teams including O&M, Scheduling, Supply Chain, Safety, Business Operations, Commercial Operations, and Installation Quality.  

You will manage external communications between the Field Service team and O&M subcontractors, Commercial/Government/Customers, Rental Equipment Vendors and Utilities.

What You’ll Do

  • Work from real time report dashboards to prioritize service jobs
  • Scheduling of Field Service Technician (FST) and ensure schedules are accurate and up to date
  • Where service work is subcontracted, request Purchase Orders, ensure cases are updated, reports are received, Customers are notified, and work is completed properly and efficiently
  • Work with the local team to plan for upcoming Commissioning cases
  • Work with the team to ensure department service level objectives are met
  • Coordinate Field Service Technician travel and trainings
  • Work preparation making sure procedures are clear
  • Manage Field Service Technician Vehicle needs (service, registration, fuel cards, etc.)
  • Ensure Field Service Technicians have what they need – Tools, parts, safety gear, laptops/phones etc
  • Coordinate Field Service Technician schedules by making appointments with installers and end customers
  • Warranty assessment and customer correspondence
  • Manage Electrical Contracting licenses (annual renewal, correspondence etc)

What You’ll Bring

  • 2+ years of coordination experience or similar
  • Prior experience creating Scopes of Work for maintenance or electrical services preferred but not essential
  • Ability to manage large amounts of data
  • Excellent computer skills especially using Excel, Outlook, and Word
  • Excellent written and verbal skills both from a technical and client facing perspective
  • Excellent customer service skills
  • Problem solver, reliable, and predictable performance required
  • Ability to work well with others in a collaborative team environment
  • Demonstrated emotional management

  • Service Scheduling Coordinator, Energy Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Tesla Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Scheduling Coordinator to join our Energy Service team at Tesla. As a key member of our operations team, you will play a critical role in ensuring the optimal utilization of our Field Service Technicians.Key ResponsibilitiesSchedule Optimization: Work from real-time report dashboards to...

  • Energy Storage Services Manager

    3 days ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Services Manager to join our team in Australia. As a Services Manager Australia, you will play a pivotal role in ensuring the seamless delivery of services related to our cutting-edge energy storage systems, overseeing maintenance and operations, and managing Long-Term Service Agreement (LTSA)...

  • Energy Storage Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the PositionWe are seeking a highly skilled and motivated Energy Storage Services Manager to join our team at Fluence Energy.Key ResponsibilitiesClient Relationship Management: Cultivate and maintain strong relationships with clients, understanding their unique needs and ensuring exceptional service delivery.Service Delivery Oversight: Lead the...

  • Energy Storage Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the Position:We are seeking a highly skilled and motivated Energy Storage Services Manager to join our team at Fluence Energy.Key Responsibilities:Client Relationship Management: Cultivate and maintain strong relationships with clients, understanding their unique needs and ensuring exceptional service delivery.Service Delivery Oversight: Lead the...

  • Energy Storage Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About Fluence EnergyFluence Energy is a global leader in energy storage solutions and digital applications for renewable energy and storage. With a presence in 30 global markets, Fluence Energy provides a comprehensive ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, extensive service...

  • Energy Storage Services Manager

    18 hours ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Services Manager to join our team in Australia. As a Services Manager, you will play a pivotal role in ensuring the seamless delivery of services related to our cutting-edge energy storage systems, overseeing maintenance and operations, and managing Long-Term Service Agreement (LTSA) contracts with...

  • Energy Storage Services Manager

    5 days ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Services Manager to join our team in Australia. As a Services Manager, you will play a pivotal role in ensuring the seamless delivery of services related to our cutting-edge energy storage systems, overseeing maintenance and operations, and managing Long-Term Service Agreement (LTSA) contracts with...

  • Energy Storage Services Manager

    1 week ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Services Manager to join our team in Australia. As a Services Manager, you will play a pivotal role in ensuring the seamless delivery of services related to our cutting-edge energy storage systems, overseeing maintenance and operations, and managing Long-Term Service Agreement (LTSA) contracts with...

  • Energy Storage Services Manager

    1 week ago

    Melbourne, Victoria, Australia Fluence Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Services Manager to join our team in Australia. As a Services Manager Australia, you will play a pivotal role in ensuring the seamless delivery of services related to our cutting-edge energy storage systems, overseeing maintenance and operations, and managing Long-Term Service Agreement (LTSA)...

  • Work Order Coordinator

    3 months ago

    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours...

  • Service Scheduling Coordinator

    1 day ago

    Melbourne, Victoria, Australia Tesla Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Scheduling Coordinator to join our team at Tesla. As a key member of our operations team, you will play a critical role in ensuring the optimal utilization of our Field Service Technicians.Key ResponsibilitiesService Scheduling: Work from real-time report dashboards to prioritize...

  • Logistics Scheduler

    3 months ago

    Melbourne, Australia Origin Energy Full time

    Take charge of seamless end-to-end management of LPG logistics operations - Embrace a hybrid working model, with the opportunity to WFH 3 days a week - Melbourne based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy...

  • Service Scheduling Coordinator

    3 months ago

    Melbourne, Australia Tesla Full time

    **What to Expect** As a Service Scheduling Coordinator, you will be responsible for ensuring the optimal utilization of our Field Service Technicians. This role reports directly to the Operations & Maintenance Senior Manager in APAC and coordinate with internal teams including O&M, Scheduling, Supply Chain, Safety, Business Operations, Commercial Operations,...

  • Logistics Scheduler

    3 months ago

    Melbourne, Australia Origin Energy Full time

    Take charge of seamless end-to-end management of LPG logistics operations - Embrace a hybrid working model, with the opportunity to WFH 3 days a week - Melboure based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy...

  • Nbn On The Day Scheduler

    4 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for NBN On the Day Scheduler to join Service Stream in our Collins Street Office. About the Role Service Stream’s Telecommunications division are currently seeking NBN On the Day Schedulers to join our growing company. - Nature of position: Permanent, Full Time-...

  • Blades Service Scheduler

    4 months ago

    Melbourne, Australia Vestas Full time

    We are seeking a dynamic and detail-oriented individual to join our team as a Blades Service Scheduler. The Blades Service Scheduler will play a pivotal role in ensuring the smooth operation of our renewable energy systems by coordinating service appointments, optimising technician schedules, and prioritising maintenance tasks. This role will be based in...

  • Services Manager

    4 months ago

    Melbourne, Australia Fluence Energy Full time

    **Services Manager Australia** Location: Melbourne, Victoria, Australia **About Fluence** **Our Culture and values** We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence currently...

  • Quality and Innovation Manager

    3 months ago

    Port Melbourne, Australia Service Stream Full time

    Primary Location VIC - Port Melbourne - Turner Street Job Description Summary Rare and exciting opportunity for a Quality & Innovations Manager to join a thriving part of the Service Stream business within our Industrial division. About the Role Service Stream's Industrial division are currently seeking a Quality and Innovation Manager to join our growing...

  • WMC Scheduler

    1 week ago

    Melbourne, Victoria, Australia Service Stream Full time

    About the RoleThis is a dynamic and challenging role within Service Stream's Telecommunications team, where you will play a critical part in delivering accurate and quality outcomes to our clients and stakeholders. As a WMC Scheduler, you will provide expert advice and guidance to our sub-contractor and internal workforce, ensuring that work orders are...

  • WMC Scheduler

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    About the RoleThis is a dynamic and challenging role within the Service Stream team, where you will play a key part in delivering accurate and quality outcomes to our Telecommunication clients and stakeholders. As a WMC Scheduler, you will provide expert advice and guidance to our sub-contractor and internal workforce, ensuring that work orders are managed...