Customer Service Officer
4 weeks ago
- Be a part of creating great experiences for members of our community
- Provide first class service to all members and guests
- You will be the first and last person our members see in our facility
Our customer service officers are passionate about creating awesome experiences and building strong relationships within the community at our West Pymble location.
About the role
Working a flexible roster across 7 days, Customer Service Officers act as the first point of contact for our customers.
Reporting to the Frontline Coordinator, the role will see you meet and greet customers, respond to internal and external enquiries via email, phone calls and face to face as well as perform general administration tasks. You will ensure all enquiries, bookings and issues are managed accurately and support other departments when required. The role will give you the opportunity to build strong customer experiences and lasting relationships with our members and guests.
About you
You are self-motivated and have a passion for customer satisfaction. You thrive in a fast-paced environment and enjoy problem solving. Your superior customer service and admin skills along with your ability to build rapport with people will see you excel in this role
You will also come with the following
- Current CPR & firstaid certificate
- Previous experience in administration/customer service role (desirable)
Recreation
Our Recreation Team is a close-knit community of energetic people-people, with a passion for staying active and helping others. From our Duty Managers and Customer Service Officers, to our Instructors and Coordinators, the team are responsible for transforming our 24 Recreation Centres into warm, inclusive and safe spaces – providing access to health, fitness and recreation opportunities for those who need it most. As part of The Y family, you’ll be responsible for the care and wellbeing of vulnerable and underprivileged young people, always acting with integrity and respect to provide fun and meaningful experiences, safely. We’ll reward you with perks like flexible hours and free facility membership, and support you to build valuable people, leadership and life skills – all while you make a difference to your community.
Who What Y?
The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact and empowering young people. We operate 24 recreation centres, 53 out-of-school-hours care services, and two camping locations which employ 1,500 staff across NSW – and fund our diverse range of enriching community programs.
We believe in building a diverse, inclusive workforce that reflects the communities we serve. We encourage people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures, including people of Aboriginal and Torres Strait Islander heritage, to apply.
Commitment to Safeguarding
At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we embed Safeguarding into everything that we do to make sure Children and Young People are kept at the front of our minds in all our programs and services. We also ensure that all our candidates are appropriately screened to make sure that the right people are in the right roles to keep our children and young people safe.
To learn more about our Commitment to Safeguarding Statement and our screening processes, click here.
-
Customer Service Officer
2 months ago
Pymble, Australia Busways Group Full timePymble location - full time hours - onsite role providing phone support 8-hour shifts between 7am and 7pm, Monday to Friday, no weekends Needed - a customer focus | strong admin experience | solid computer skills About Us: At Busways, our core focus is on quality customer service, stakeholder engagement and...
-
Customer Service Representative
3 weeks ago
West Pymble, New South Wales, Australia YMCA NSW Full timeAbout the RoleAs a Customer Service Officer at YMCA NSW, you will be the first point of contact for our customers, providing exceptional service and support across 7 days. Reporting to the Frontline Coordinator, you will meet and greet customers, respond to internal and external enquiries, and perform general administration tasks.About YouYou will be...
-
Customer Service Representative
4 weeks ago
West Pymble, New South Wales, Australia YMCA NSW Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to our members and guests.Working a flexible roster across 7 days, you will meet and greet customers, respond to...
-
Customer Service Representative
1 month ago
Pymble, New South Wales, Australia Busways Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their overall experience with Busways is seamless.Key...
-
Customer Service Ambassador
6 days ago
West Pymble, New South Wales, Australia YMCA NSW Full timeAbout the roleAs a Customer Service Ambassador with YMCA NSW, you will be the first point of contact for our customers, providing first-class service and support. You will work a flexible roster across 7 days, responding to internal and external enquiries via email, phone calls, and face-to-face interactions.Key responsibilities include:Ensuring all...
-
Customer Service Representative
1 month ago
Pymble, New South Wales, Australia Busways Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their overall experience with Busways is seamless.Key...
-
Customer Service Officer
7 months ago
Elizabeth West, Australia Supagas Pty Ltd Full timeOpportunity to be move to permanent for right person - Employee Rewards Program - An excellent opportunity to join a growing company in a fast paced industry. **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth...
-
Customer Service Officer
5 months ago
West Footscray, Australia Grace Removals Full time**Customer Service Officer/Administration Assistant** - Looking for variety and job satisfaction? - A passion for customer service? - Thrive in a team based environment This is a hands on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily proactive administrative duties. It is essential that...
-
Ict Customer Support Officer
2 months ago
Pymble, Australia Corin Group Full timeCorin Group ICT Customer Support officer Location Pymble, Sydney **Salary**: $75k-$85K Corin is seeking an ICT Customer Support Officer to provide overall IT Level 1, Level 2 and Level 3 onsite support for all of Corin Australia. This will include both hardware and software support. All aspects of the role must be compliant with the companies’ policies and...
-
Customer Service Officer
5 months ago
West Footscray, Australia Grace Removals Full time**Customer Service Officer/Administration Assistant** - Looking for variety and job satisfaction? - A passion for customer service? Thrive in a team based environment If you have exceptional attention to detail, a great attitude and would like to work for an Industry Leader, then we want to hear from you. With onsite parking, close to public transport and...
-
Customer Service Officer
2 weeks ago
West Perth, Australia Downer Group Full timeWest Perth CBD locations with Free Parking! - Monday - Friday initially on 8-4pm then moving to 9-day fortnight - Downer offers you great training, working with a dynamic team **About the Role** - General office support duties, including customer liaison and response. - Provide exceptional levels of customer service to all internal and external...
-
Digital Customer Service Officer
5 months ago
West Melbourne, Australia HAYS Full timeDigital Customer Service Officer I Hoppers Crossing | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...
-
Customer Service Officer
5 months ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. We’re a purpose driven business and our mission is clear. We endeavour to create...
-
Customer Service Officer
5 months ago
West End, Australia Collection House Full timeWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...
-
Customer Service Officer
5 months ago
West End, Australia Collection House Full timeWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...
-
Customer Service Officer
4 months ago
West Perth, Australia TSA Group Full timeJob Description What You Need to Know About Your New Role Your Team: You'll represent Services Australia in our Tier 1 Digital Support team. Training: Get full-time, paid comprehensive training in a super supportive environment. Helping Customers: ️ Use self-service portals to help customers find the info they need. Building...
-
Customer Service Officer
5 months ago
West Footscray, Australia Grace Removals Full timeLooking for variety and job satisfaction? - A passion for customer service? Thrive in a team based environment Are you looking to make a difference and own what you do? Are you looking for a rewarding and challenging role? Then we want to hear from you! **About the Role - This is a hands on role and will involve providing efficient, accurate and timely...
-
Customer Service Officer
2 months ago
West Perth, Australia TSA Group Full timeCompany Description Join Our Team at TSA Group - Australia!Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team! We’re a purpose driven...
-
Receptionist / Customer Service
5 months ago
Pymble, Australia Kieser Full timeCompany Description **Kieser is an integrated Physiotherapy, Rehabilitation, Strength & Conditioning Clinic with a team of Physiotherapists, Exercise Physiologists and Exercise Scientists.** Accelerate your career in customer service and healthcare by joining the Kieser team as their new Client Advisor. This is a concierge customer service role suitable for...
-
Customer Service Officer
2 weeks ago
West Footscray, Australia Grace Removals Full timeCompetitive salary + Super + Employee Benefits - Flexible Work Arrangements - Personal development program - Looking for variety and job satisfaction? - A passion for customer service? - Thrive in a team-based environment This is a hands on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily...