Current jobs related to IT Onsite Support Specialist - Melbourne - Greencap

  • Onsite Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia BlueAPACHE Full time

    About BlueAPACHEWe are a leading Managed Service Provider, recognized for our commitment to delivering exceptional IT services to mid-market businesses. Our team is passionate about providing a supportive and rewarding environment for our employees to grow and develop their careers.The RoleWe are seeking a highly skilled Onsite Technical Support Specialist...

  • Onsite Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Managed Service Provider, renowned for its commitment to delivering exceptional IT solutions to its clients.We pride ourselves on being a dynamic and inclusive workplace, where our employees thrive in a culture of innovation and excellence. Our core values of employee and customer experience drive our every decision, and we...

  • Onsite Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Hemmersbach GmbH & Co. KG Full time

    Job Summary:Hemmersbach GmbH & Co. KG is seeking a highly skilled Onsite Technical Support Specialist to join our team. As a key member of our IT infrastructure services team, you will be responsible for providing 2nd level onsite support for hardware and software issues for our customers.Key Responsibilities:Provide hands-on technical support for desktops,...

  • Onsite Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia BlueAPACHE Full time

    About UsBlueAPACHE is a reputable Managed Service Provider, recognized for its excellence in delivering top-notch IT services to mid-market businesses.The RoleWe are seeking a highly skilled Onsite Technical Support Specialist to join our growing Melbourne Service Centre Team. As a key member of our team, you will be responsible for providing exceptional...

  • Mac Specialist

    3 months ago

    Melbourne, Australia Sharp Brains - Global IT Support Full time

    **Responsibilities**: - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. (including the remote management of Desktop Devices using appropriate tools). - Support, Manage, Optimize and Maintain the...

  • Onsite Support Specialist

    1 week ago

    Melbourne, Victoria, Australia BlueAPACHE Full time

    {"title": "Service Desk Onsite Engineer", "description": "About UsAt BlueAPACHE, we pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. We are driven by our core values of employee and customer experience, and we are committed to building a diverse and inclusive workplace where we embrace our...

  • Onsite Support Specialist

    1 week ago

    Melbourne, Victoria, Australia BlueAPACHE Full time

    {"title": "Service Desk Onsite Engineer", "description": "About UsAt BlueAPACHE, we pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. We are driven by our core values of employee and customer experience, and we are committed to building a diverse and inclusive workplace where we embrace our...

  • Onsite Support Specialist

    3 days ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Australian-owned Managed Service Provider, recognized for its excellence in delivering high-quality IT services to mid-market businesses. Our company culture is built on a strong foundation of employee and customer experience, with a focus on innovation, teamwork, and continuous improvement.The RoleWe are seeking a highly...

  • Onsite Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Managed Service Provider, recognized for its excellence in delivering high-quality IT services to mid-market businesses. We pride ourselves on being a great place to work, with a vibrant culture, clear vision, and strong leadership. Our core values of employee and customer experience drive our organization, and we are...

  • Onsite Technical Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Managed Service Provider, recognized for its excellence in delivering high-quality IT services to mid-market businesses. We pride ourselves on being a great place to work, with a vibrant culture, clear vision, and strong leadership. Our core values of employee and customer experience drive our organization, and we are...

  • IT Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TeamLogic IT, Vancouver, WA Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at TeamLogic IT in Vancouver, WA. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide 1st and 2nd level onsite and remote IT...

  • IT Support Specialist

    5 days ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Unlock Your Potential as a Skilled IT Support EngineerWe're seeking a talented and resourceful IT Desktop Support Engineer to join our Information & Communication Technology team. As a key member of our Help Desk & IT Support team, you'll play a vital role in delivering exceptional onsite face-to-face support to our users.Key Responsibilities:Provide...

  • Onsite Support Specialist

    3 months ago

    Melbourne, Australia Peace of Mind Installation & Integration ( POMT ) Full time

    POMT is seeking to fill the role of Audio Visual & Workplace Technology Onsite Facilities Support Technician to provide 1st line support, account management and technical liaison as part of the Support Services Team embedded within a client's premises. Responsibility to provide 1st line support, account management and technical liaison as part of the...

  • Onsite Technical Support Specialist

    6 days ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Australian Managed Service Provider, renowned for its commitment to excellence and customer satisfaction.We pride ourselves on being a dynamic and inclusive workplace, where our core values of employee and customer experience drive our success.The RoleWe are seeking a highly skilled Service Desk Onsite Engineer to join our...

  • IT Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Key Responsibilities:Provide Level 1/2 IT support to end-users, troubleshoot hardware and software issues, and deliver effective solutions.Utilize your PowerShell scripting expertise to automate routine tasks, streamline processes, and enhance efficiency.Leverage SCCM deployment skills to manage software installations, updates, and configurations across our...

  • IT Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Unlock Your IT PotentialWe're seeking a skilled IT Desktop Support Engineer to join our Information & Communication Technology team and take our IT services to the next level.Key Responsibilities:Provide top-notch IT support to end-users, troubleshooting hardware and software issues, and delivering effective solutions.Utilize your PowerShell scripting...

  • Onsite Technical Support Specialist

    1 week ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Australian Managed Service Provider, renowned for its commitment to excellence and customer satisfaction.We pride ourselves on being a dynamic and inclusive workplace, where our core values of employee and customer experience drive our success.We are an equal opportunity employer, dedicated to building a diverse and inclusive...

  • Onsite Technical Support Specialist

    3 days ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Australian Managed Service Provider, renowned for its commitment to excellence and customer satisfaction.We pride ourselves on being a dynamic and inclusive workplace, where our core values of employee and customer experience drive our success.We are an equal opportunity employer, dedicated to building a diverse and inclusive...

  • Onsite Support Specialist

    1 week ago

    Melbourne, Victoria, Australia blueAPACHE Full time

    About UsblueAPACHE is a leading Australian-owned Managed Service Provider, renowned for its commitment to excellence and customer satisfaction. As a proud winner of the ARN Innovation Awards, we continue to push the boundaries of innovation and service delivery.We take pride in being a great place to work, with a vibrant culture, clear vision, and strong...

  • Specialist Support Coordinator

    3 months ago

    West Melbourne, Australia Gateways Support Services Full time

    West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training opportunities - West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training...

IT Onsite Support Specialist

4 months ago

Melbourne, Australia Greencap Full time

The Opportunity

 WSP Australia is looking for IT Onsite Support Specialists to join our Australian IT team 

  • The IT Onsite Support Specialist will have a customer-oriented attitude and will be responsible for providing efficient 1st & 2nd Level onsite IT support and assistance to end users in relation to computer hardware, software, telecommunications, and peripheral products, ensuring compliance with all WSP IT policies. 
  • If you’re computer-savvy, can work as part of a team or individually and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques 

What you will do

Main responsibilities include: 

  • Providing 1st & 2nd Level IT support, ensuring users receive a high standard of service, including evaluating and resolving routine user problems through hardware, software, or system Maintenance, and liaising with external support contractors, as appropriate, for additional assistance. 
  • Logging and resolving tickets in accordance with relevant policies and global service level agreements. 
  • Supporting and instructing users in the use of computer equipment and software applications; answering questions and assisting in resolving problems regarding the methods and procedures for the use of applications. 
  • Performing the installation of new hardware/software; installing, testing, and monitoring the operation of computer hardware and software; configuring hardware and software; and undertaking updates as required. 

What we will love about you

Essential: 

  • Qualification in a computing discipline and/or a minimum of 2 years relevant experience in an IT support function. 
  • Superior communication skills both verbal & written with the ability to explain technical issues clearly in lay terms to non-IT staff, 
  • Contemporary working knowledge of a wide range of computer technologies including desktop hardware, operating systems and peripherals, thin client technology and office automation products. 
  • Working knowledge of communication protocols and tools e.g., DHCP, TCP/IP, SCCM etc. 
  • High-level competency in all Microsoft Office applications including O365, Teams etc. 
  • Maintain a current Driver’s Licence. 
  • Working knowledge of ServiceNow & ITIL methodologies. 
  • Australian Citizen or resident 

Desirable: 

  • ITIL v4 Foundations Certification. 
  • Experience in supporting digital engineering applications. 

About WSP

WSP is one of the world's leading engineering professional services firms, bringing together approximately 6,000 talented people across 15 offices in Australia. We are technical experts who design and provide strategic advice on sustainable solutions and engineer Future ReadyTM projects that will help societies grow for lifetimes to come. 

At WSP, we want you to embrace your curiosity and work in a culture celebrating different perspectives. With access to global scale and reach, you’ll connect with the brightest minds in the field to make the best work of your life.

We believe that in imagining a better future for us all, you’ll imagine a better future for you.

To find out more about our commitment to the health and wellbeing of our people, and the programs we’ve designed to help you thrive, go to our Benefits page.

Think this could be the opportunity for you? Apply now to begin your journey with WSP.

WSP. With us, you can.