Clerical Officer

1 month ago

Brisbane Airport, Australia dnata Full time

dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.

 

Does this sound like you? If so, read on….

Our Brisbane Airport Cargo site is looking to expand their customer service team. Some of the key responsibilities of the role are (but not limited to):

 

All Customer Service Duties

  • Answering and attending to majority telephone enquiries.  
  • Monitoring and answering customer service emails.
  • Phoning shipments out to Agents/Consignees/Personal Effects
  • Liaise with Warehouse re Bond Checks and monitor them
  • Track & Trace
  • Missing cargo / Found cargo investigations
  • Assist with Quarantine Inspections / Destructions / Seizures and Abandon shipments.
  • Rotations set up
  • Training future Customer Service Staff

 

Import related functions

·        Processing of customer collections

·        ULD documentation processing

·        Completion of UCR

·        Security compliance

·        Ability to learn and use Hermes system.

·        Processing of empty ULD returns

·        Ability to learn and understand ABF & DAFF regulations

·        Personal Effect phone outs and ability to relay information for collection.

·        Processing of Interline Trucking requests and adhere to procedures.

·        Compliance to Airline requirements

·        Processing of Domestic cargo transfers

·        Processing of Pharma shipments and documentation compliance

 

Export related functions

·        Ability to learn and understand security compliance – EACE

·        Processing of export cargo deliveries.

·        Compliance to Airline requirements & documentation

·        ULD documentation processing

·        Acceptance of dangerous goods

·        Acceptance of Pharma shipments & documentation compliance

·        RACA Compliance

·        Data capturing of airwaybills in line with IATA regulations

·        Hermes compliance and understanding.

 

 Additional Duties

  • Front counter customer service (imports) 
  • Assisting front counter on busy days
  • Completing Import VCT's
  • Processing payments of invoices for non-account holders
  • And other duties as required

 

Skills, Experience and Licenses:

  • Current QLD Driver's License;
  • Previous experience in an Operational environment where SOP's were in place;
  • Intermediate computer skills; 
  • Excellent communication skills – Verbal and Written;
  • High level of customer service skills;
  • Understands the importance of meeting Service Level Agreements (SLA's);
  • Excellent team player with a positive/can-do attitude;
  • Works in a Safe Manner at all times;
  • Reliable, trustworthy and has the ability to work independently.

Remember if you are passionate to develop your aviation career and becoming a key member of the dnata team at Brisbane Airport this is your chance

 

Working for dnata at the airport there are a few must haves for you to be successful:

  • You need to have Australian / New Zealand citizenship or Australian Permanent Residency
  • You must be willing to undertake a Pre-employment medical test
  • You must be willing to undergo an Australian Federal Police Security check
  • You will also need for some of the roles a valid driver’s license 
  • Basic – Intermediate computer skills
  • Excellent communication skills – Verbal and Written
  • High level of customer service skills
  • Available to work on a rotating roster

What we offer in return:

  • Opportunity to work for a Global company
  • Great team environment
  • Extensive training and support

  • Clerical Assistant

    2 months ago

    Brisbane, Australia Pansrl Full time

    We are seeking a reliable and organed Clerical Assistant to join our team. This role involves providing essential support to the CEO and handling a variety of clerical duties. Your role will be crucial in ensuring smooth daily operations and excellent service to our residents. Key Responsibilities: - Assist the CEO with various administrative tasks and...

  • Payroll/clerical Assistant

    5 months ago

    Brisbane, Australia Sullivan Nicolaides Pathology Full time

    **Are you a people-focused individual interested in providing high-quality administration and clerical duties?**: - **Full-time and part-time opportunities with full training provided - be part of a stable, growing industry!**: - **Receive an attractive hourly rate, strong job security and a great range of additional benefits!** **About the...

  • Clerical Officer

    7 months ago

    Perth Airport, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so, read on….Our Perth Airport Cargo site is looking to expand their customer service team....

  • Clerical Officer

    7 months ago

    Perth Airport, Australia dnata Full time

    Perth Airport WAdnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.Does this sound like you? If so, read on….Our Perth Airport Cargo site is looking to expand their customer...

  • Clerical Officer

    7 months ago

    Perth Airport, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so, read on. Our Perth Airport Cargo site is looking to expand their customer service team....

  • Store Services Officer

    1 month ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Job Title: Store Services OfficerWe are seeking a highly motivated and organized Store Services Officer to join our team at Woolworths Group. As a Store Services Officer, you will be responsible for maintaining a safe and compliant store environment through the performance of specialized clerical and office tasks.About the Role:Partner with the store...

  • Administration Officer

    5 months ago

    Brisbane, Australia Osborne Richardson Australia Full time

    **Salary**: $35-$40 per hour **Location**: QLD - Brisbane **Ref**: AdmnOffcr **Description**: Our Local Government client based in Logan is seeking an experienced and motivated Administration Officer to join their team. As an Administration Officer, you will play a key role in providing competent clerical, word processing, customer service, financial and...

  • Store Services Officer

    1 month ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Store Services & Compliance OfficerTo partner with the store leadership team to maintain a safe and compliant store environment through the performance of specialized clerical and office tasks.About the RoleThis role is best suited to an individual with flexible availability to work early mornings, days, and late nights across a fortnightly rotational roster...

  • Store Services Officer

    1 month ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Store Services & Compliance OfficerTo partner with the store leadership team to maintain a safe and compliant store environment through the performance of specialized clerical and office tasks.About the RoleThis role is best suited to an individual with flexible availability to work early mornings, days, and late nights across a fortnightly rotational roster...

  • Store Services Officer

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Store Services OfficerTo partner with the store leadership team to maintain a safe and compliant store environment through the performance of specialized clerical and office tasks.Key Responsibilities:Collaborate with the store leadership team to ensure a safe and compliant store environmentPerform specialized clerical and office tasks to support store...

  • Store Services Officer

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Store Services OfficerAt Woolworths Group, we're looking for a skilled Store Services Officer to join our team. As a Store Services Officer, you'll play a vital role in maintaining a safe and compliant store environment through the performance of specialized clerical and office tasks.Key Responsibilities:Partner with the store leadership team to ensure a...

  • Customer Service Representative

    4 weeks ago

    Brisbane Airport, Australia dnata Full time

    Job Title: Clerical OfficerWe are seeking a highly motivated and organized Clerical Officer to join our team at dnata Brisbane Airport Cargo site. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring timely and efficient processing of cargo, and maintaining accurate records.Key...

  • Store Services Officer

    2 months ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Store Services & Compliance OfficerTo partner with the store leadership team to maintain a safe and compliant store environment through the performance of specialized clerical and office tasks.About the RoleThis role is best suited to an individual with flexible availability to work early mornings, days, and late nights across a fortnightly rotational roster...

  • Maintenance Officer/handyman

    5 months ago

    Brisbane, Australia Avenues Learning Centre Full time

    **Culture & Benefits** - **Generous staff incentives and remuneration**:We pay above award! 70% staff childcare discounts for all staff, all expenses paid social gatherings, $50 yearly birthday vouchers, Christmas gifts plus uniforms are provided! - **Fun budget**:Avenues dedicates a generous budget annually to provide opportunities for our staff to go to an...

  • Dispatch Administration Officer

    5 months ago

    Brisbane, Australia Labourpower Recruitment Services Full time

    Commencing immediately - Monday to Friday 6.30am-2.30pm - $37.77 per hour - Lytton Location - Energetic and dynamic team - Previous experience working within administrative or dispatch roles - Highly defined communication skills both written and verbal - High degree of organisational skills and the ability to multi-task, learn quickly and be proactive -...

  • Administrative Officer

    5 months ago

    Brisbane, Australia Queensland Corrective Services Full time

    The Administrative Officer will deliver efficient and effective administrative and clerical support for the centre and supports the centre's day to day operations. This position is required to work as part of an overall administration support team for the centre. **In this role you will**: - Provide administrative functions and confidential administrative...

  • Ar Officer

    5 months ago

    Brisbane, Australia C3 Talent Full time

    $70k - $75k + Super - Amazing office space, positive and supportive team, amazing staff perks - Located in Teneriffe, Free on Onsite Secure Parking Our Client is seeking an experienced AR Officer to join their dynamic and collaborative team at their Funky Teneriffe Warehouse Offices! This business offers a range of employee benefits, including free onsite...

  • Administrative Assistant

    3 months ago

    Brisbane, Australia LFM Company Full time

    Job Overview: **Duties**: - Answer and direct phone calls using proper phone etiquette - Greet visitors and direct them appropriately - Perform clerical duties such as filing, photocopying, and data entry - Assist in organizing and scheduling appointments - Handle customer inquiries and provide support - Manage front desk activities and maintain a tidy...

  • Finance Officer

    5 months ago

    Brisbane, Australia C3 Talent Full time

    2-3 month contract; immediate start - Hourly Rate circa $40-$45ph - South-West Brisbane location C3Talent has partnered with a prominent player in the logistics industry in Queensland. They are dedicated to delivering exceptional service to their clients, with a strong focus on efficiency, reliability, and customer satisfaction. Our client is seeking a...

  • Accounts Payable Officer

    7 months ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Full-time, permanent opportunity. - Plenty of support for growth and development. - Brisbane CBD location. **About the Organisation** Troocoo are proud to be partnering with an iconic Brisbane-based organisation in their search for an Accounts Payable Officer. Our client operates a number of notable brands and are in a phase of exciting growth and...