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Essential Communications Technical Lead

3 months ago

Mile End, Australia Royal Automobile Association of South Australia Full time
  • Exciting opportunity to join SA’s iconic RAA 
  • Full-time permanent position based in Adelaide CBD with WFH flexibility
  • Join a tight-knit team with a fun, inclusive and supportive culture

Your new opportunity

We are seeking an innovative Technical Lead to drive the development and implementation of RAA’s Essential Communications. In this role, you will oversee the technical aspects of our Customer Communications Management (CCM) platform, Virsaic, acting as the Subject Matter Expert for document management and delivery. As an integral member of our team, you will lead with both technical expertise and strong sense of team culture, in addition, you will:

  • Develop and deliver high quality CCM solutions to engage and empower RAA members and customers.
  • Understand RAA’s wider Information Systems (IS) strategy and systems and collaborate with the IS team on all technical aspects affecting Virsaic.
  • Represent Essential Communications in stakeholder meetings, planning sessions and workshops regarding system releases/changes or projects; and reporting outcomes to the team.
  • Plus much more, found in the PD here.

About you  

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.

For this role, we’re also looking for:

  • Experience working in a technical environment using multiple systems is mandatory.
  • Tertiary qualification in Computer Science, Communications, or IT (desired).
  • Coding ability and understand coding language, similar to HTML, C#and/or CSS.
  • Demonstrated high level of analytical skills and attention to detail.
  • Understanding of application and web development standards and methodologies.

About us

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.

Benefits 

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

  • Free RAA premium road service
  • Access to our Member Benefits program
  • Generous discounts on all RAA products
  • Flexible work arrangements
  • Ongoing Training & Development opportunities and a Study Support Program
  • Wellbeing facilities and Corporate Health Insurance Plan

How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart click apply and submit your application by 9am Monday August 26th.

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.