Senior Technical Consultant

2 months ago

Macquarie Park, Australia DXC Technology Full time

Job Description:

As a Senior ServiceNow Technical Consultant, you will help customers transform their business by creating high quality ServiceNow outcomes. You will have an opportunity to work on a wide variety of client facing projects including implementations, custom applications, and large digital transformations. In this hand-on role, your focus will be on producing robust technical solutions ServiceNow platform.

You will perform both Technical and Functional roles and will undertake hands-on ServiceNow implementation activities on a day-to-day basis. Not only will you design the solution, but you will also deliver it, alongside a team of driven and like-minded ServiceNow specialists, experienced strategists and industry experts to deliver successful transformations for the customer.

This role is based in Newcastle on client site for the first 6 months.

What's on offer:

  • Work with like-minded consultants and architects to deliver innovative solutions across multiple industries
  • An excellent remuneration package commensurate with the level of experience and contribution to the growth of the company.
  • Chance to work for some of Australia’s largest ServiceNow customers on projects that leverage ITOM, ITSM, ITBM, HR, GRC SecOps, Integrations, Apps, and other ServiceNow applications and ISV solutions
  • Structured internal career advancement opportunities.
  • Part of a specialised product focus groups, alongside the delivery teams and leveraging off Global ServiceNow business groups
  • Be part of a supportive team which supports your career development and success through highly collaborative breakout sessions allowing you to enhance your skills and share knowledge
  • Part of team that encourages and incentivises out of the box thinking, innovation to drive products and services within the ServiceNow eco system.
  • Exposure and opportunity to work and digital and business transformation

What you will need to succeed:

  • Experience in running, managing and delivering robust, best-practice based ServiceNow implementations.
  • Experienced in various scripting languages used in ServiceNow.
  • Solid skills/experience working with Development APIs.
  • Expertise in ServiceNow automation integrations and setups through ServiceNow Orchestration and Web Services.
  • Strong stake holder management experience and demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems.
  • Strong ability to provide well-conceived, clearly articulated, pragmatic solutions and recommendations to complex business problems and communicating these to non-technical audiences
  • ServiceNow base certifications plus min of two learning path certifications such as ITSM/ IRM/ HR streams
  • Good written and strong verbal communication skills
  • Excellent time management skills
  • Ability to run design workshops, conduct training and communicate with customer C level stakeholders
  • Work in agile / scrum development process
  • Proven experience in handling complex foundation data source integrations like workday as well and BAU integrations like LDAP, emails, ebonding between different systems
  • Proven experience in understanding and capturing business requirements, streamlining complex business / IT processes and help manage/ deploy ServiceNow capabilities in an agile manner

Why DXC - DXC global ServiceNow business group draws on our experience as a strategic partner to deliver innovative models that automate and optimise workflows and processes across enterprise and accelerate technology driven business transformations.
Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

DXC Culture & Benefits - DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities - as well as a culture that demonstrates our employees are our priority.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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