Solution Consultant

3 months ago

Macquarie Park, Australia UKG (Ultimate Kronos Group) Full time

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

About the Role
An opportunity exists to become a key implementation resource to our enterprise healthcare and other clients across Australia and New Zealand. With a proven background in UKG Workforce Management solutions you will have the breadth of experience in dealing with various enterprise clients and implementing solutions into a wide range of technical environments.
As a Solution Consultant delivering the proprietary Workforce Management solutions, you will be accountable and responsible for analysing the customer processes, providing best practices, documenting requirements and configuring the solution to meet the customer needs.

Your superior customer focus and consulting experience coupled with your experience working with workforce management technologies will ensure your success in this role.
In summary the main responsibilities consist of:

- Consulting and implementing the enterprise workforce management solutions to the customer
- Providing expert guidance to the customer on best practice processes to manage their workforce, including but not limited to time & attendance, award interpretation and staffing requirements
- Configuration of the UKG solutions that meet the customer requirements
- Facilitating workshops to identify and document the requirements and demonstrate the solution capabilities to inform design decisions
- Assisting the customer in meetings, testing, to understand the solution, Go Lives and supporting the transition of the solutions during business as usual handover
- Planning and executing appropriate Testing activities to validate the proposed solution
- Supporting the development of other consultants around you and working as part of a cohesive and efficient team

**Qualifications**:
Ideally; you will have:

- Bachelor’s Degree or equivalent
- Proven experience in consulting and delivery of excellence of UKG solutions to meet customer satisfaction
- Experience in UKG Pro Workforce Management - including Time & Attendance design and configuration
- Proven experience working with integration or implementations of Cloud based systems
- Excellent oral and written communication skills
- Willingness to travel to customer sites as needed

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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