Employee Lifecycle Specialist

5 hours ago

Ballarat, Victoria, Australia Mccain Foods (Aust) Pty. Full time

**Position Title**:Employee Lifecycle Specialist

**Position Type**: Regular - Full-Time

**Position Location**:Ballarat

**Requisition ID**: 17069

Servicing the Asia-Pacific Region (Australia, China & India), this role will involve managing day-to-day transactional processing of job-related or employee-related data changes, including employee movements and position reports. The role will be required to provide timely & accurate solutions to complex escalated inquiries related to transactional inquiries and requests.

This role can be Melbourne or Ballarat based.

**About the Role**:
This role will have a strong focus on ensuring core HR processes are followed, coupled with managing enquires from the business and internal stakeholders related to policies and employee related changes.
- Oversee the timely & accurate processing of personal data change requests, providing HR customers with instructional support where self-service can be completed
- Resolve complex inquiries & escalated issues; escalating or redirecting as appropriate
- Work efficiently to streamline service delivery, identify new steps and build strong customer relationships.
- Oversee processing and updates of all organization & position data, including the creation and maintenance of jobs, positions, & overall organization structures
- Manage reductions in force & redundancies, mass data changes, and employee movement / contract management

**About You**:

- HR experience in an Administrative, Coordination or Shared Service capacity
- Experience with basic technology functionality (e.g., case management, knowledge management)
- Ability to consistently deliver high quality customer service in a professional manner; effective listening and communication skills
- Proven teamwork capabilities and willingness to work alongside colleagues to resolve inquiries
- Ability to multi-task & prioritize critical items while learning quickly
- Working knowledge of HR systems is beneficial, particularly SAP & SuccessFactors

Don't miss your chance to take the next step in your HR career with a respected globally recognised household brand that fosters a supportive and team focussed culture

LS#RS1
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Privacy Policy_

**Job Family**:Human Resources
**Division**:Global Human Resources
**Department**:C3 Employee Services
**Location(s)**: AU - Australia : Victoria : Ballarat || AU - Australia : Victoria : Melbourne

**Company**:McCain Foods (Aust) Pty.

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