Receptionist/Assistant Business Development Officer

4 days ago

Melbourne, Victoria, Australia Elevate Physio & Pilates Full time

_Are you passionate about providing exceptional customer service while also driving business growth? Do you thrive in a dynamic environment where every day brings new challenges and opportunities?_

**Responsibilities**:
1. Reception Duties:

- Greet clients and visitors in a professional and friendly manner.
- Answer phone calls, respond to inquiries, and manage appointment bookings efficiently.
- Maintain a tidy and organized reception area.
- Handle administrative tasks such as filing, data entry, and managing correspondence.
- Assist with billing and processing payments as needed.

2. Business Development:

- Develop and implement social media strategies to increase brand awareness and engagement across platforms such as Instagram, Facebook, and Twitter.
- Create and curate content for social media posts, including graphics, videos, and blog articles related to physiotherapy, pilates, and overall health and wellness.
- Monitor social media channels, respond to comments and messages, and engage with followers to foster a sense of community.
- Collaborate with the marketing team to design promotional materials such as flyers, brochures, and digital ads.
- Assist in organizing and promoting events, workshops, and seminars aimed at attracting new clients and retaining existing ones.
- Conduct market research to identify opportunities for business growth and expansion.
- Assist in developing partnerships with other businesses and healthcare providers to generate referrals.

**Qualifications**:

- Previous experience in a receptionist or administrative role, preferably in a healthcare or wellness setting.
- Strong communication skills, both written and verbal.
- Proficiency in using social media platforms for business purposes.
- Basic graphic design skills and familiarity with content creation tools such as Canva or Adobe Creative Suite.
- Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
- A proactive and self-motivated attitude with a willingness to take initiative and contribute ideas for business development.
- Knowledge of physiotherapy and pilates is a plus but not required.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for professional development and training.
- Access to physiotherapy and pilates services at discounted rates.
- Positive and supportive work environment with opportunities for growth and advancement within the company.

**How to Apply**:
If you are enthusiastic about joining our team and have the skills and experience we're looking for, please submit your **resume and a cover letter** outlining why you'd be a great fit for this role. We look forward to hearing from you

**Job Type**: Part-time

Pay: $27.00 - $34.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Penalty rates

**Experience**:

- healthcare receptionist: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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