Strategic Agency Manager, Customer Solutions

3 days ago

Sydney, New South Wales, Australia Google Full time

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see ourReconciliation Action Plan for more information.
**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- Experience in digital marketing industry, digital advertising, business consultative, business development or partner management.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.

**Preferred qualifications**:

- Experience working in a dynamic, ever-changing, and collaborative environment.
- Ability to identify potential business opportunities, assess financial/business benefit, structure agreements, and discuss terms with strategic partners.
- Excellent communication and influencing skills.

About the job
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Collaborate and consult with agencies with the goal of extending relationships, increasing our customer, agency base, and optimizing their advertising investment.
- Deliver consistently against strategic goals on new and existing business, while prioritizing and delivering an excellent business experience to Google's managed agency partners.
- Build compelling, data-driven long-term agency plans leveraging market insights and research. Synchronize agency plans with our agency pod and internal cross-functional teams to further develop our agencies.
- Be a trusted thought partner for executives and to specific Account teams, including Media Planners and Buyers on strategic initiatives and agency-level planning.
- Analyze data trends, customer performance, and develop strategic business plans, and prepare, conduct strategic pitches and business presentations.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

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