Ctp Claims Consultant

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

**CTP Claims Consultant | QLD - Brisbane**
- Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Be trusted to do what's right

**Are you looking for an organisation that has a high level of Integrity and professionalism?**

As a Claims Consultant you will be building effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims with a focus on proactive claims management.

**You'll be responsible for**:

- Manage your own CTP claims portfolio from lodgement to finalisation
- Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
- Review treatment requests and organise investigations into claims with a focus on proactive claims management
- Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
- Attend conferences with counsel, expert witnesses, and lawyers

**Important to your success**:

- Proven para-legal personal injury experience (preferred)
- Excellent customer service and communication skills
- Negotiation and conflict resolution skills
- Time management skills and a proactive approach
- Ability to work in a high-pressure environment
- Skills to manage a target driven case load
- Ability to take ownership of assigned tasks

**What's on offer?**
- **Full-time permanent** opportunity
- An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
- On-going training and development opportunities
- Be a part of a successful team delivering customer satisfaction and service expectations

**About us**

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences, and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. As a requirement of your role, it may be necessary from time to time for you to attend the workplace. In accordance with our COVID-19 Vaccination Policy, all entrants to Allianz operated workplaces in Australia (includes attending a customer or vendor site to conduct work on behalf of Allianz), must be fully vaccinated against COVID-19 (includes booster shot, where mandated by local health authority), unless the employee can present a valid medical exemption certificate.

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