Ctp Claims Advisor

2 weeks ago

Brisbane, Queensland, Australia Suncorp Group Full time

Are you passionate about helping people? Do you thrive on providing exceptional service to customers during their times of need? We're seeking dedicated individuals to join our team and make a meaningful impact in the world of CTP insurance. If you're looking for a rewarding career where you work closely with injured parties, healthcare professionals and legal representatives to ensure the best possible outcomes for our customers, then this might be the perfect opportunity for you.

**Your new role**

We are looking for a Claims Advisor to join our dynamic QLD based team. As a member of our team, you will
- Manage a portfolio of claims from lodgement to resolution
- Assess claims for reasonable and appropriate treatment and rehabilitation needs
- Investigate claims and interpret medical documents with a focus on proactive claims management
- Ensure legislative compliance timeframes are met in conjunction with following all internal policies and procedures
- Provide an excellent level of customer service to all internal and external stakeholders
- Calculate settlement offers, negotiate settlements and attend settlement conferences with lawyers and Counsel
- Display behaviours that contribute and drive a positive culture

**Important to your Success**
- Be customer focussed - previous experience and ability to thrive within in a high paced, high volume environment
- Resilient in nature
- Excellent written, verbal and interpersonal skills (including managing emotionally charged situations)
- Strong time management, problem solving and negotiation skills
- Confident to make decisions and be empowered
- A keen willingness to learn with a proactive and positive attitude
- Good computer skills and the ability to upskill to learn new computer systems and programs
- Knowledge and/or experience in the personal injury or insurance industry is desirable

**What we offer you**

Suncorp's employee benefits are designed to support, empower and reward our people.

**Some of our benefits include**:

- Hybrid working - a mix of working from home and in the office to enhance your work/life balance
- Brand new, award winning building - "Heritage Lanes"
- Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
- Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.
- Give back - Give back to our community with payroll giving, donation matching and paid volunteer leave

**Our Culture**

At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we've had to become even more customer obsessed, innovative and performance driven than ever before.

Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we're here. Caring for others, being courageous and doing the right thing underpins everything we do.

**Advertised**: 02 Oct 2024 AUS Eastern Standard Time
**Applications close**: 18 Oct 2024 AUS Eastern Daylight Time

  • Expert CTP Claims Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeClaims Full time $80,000 - $125,000

    We're looking for a skilled professional to fill the role of CTP Claims Specialist. This is an exciting opportunity to join our team as we continue to grow and evolve in the Australian and New Zealand general insurance market.**Your Key Responsibilities**As a CTP Claims Specialist, you will be responsible for managing disputes in a timely and high-quality...

  • Ctp Claims Consultant

    1 week ago

    Brisbane, Queensland, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give...

  • Ctp Technical Claims Specialist

    6 days ago

    Brisbane, Queensland, Australia Youi Pty Ltd Full time

    **Purpose of the role**The CTP Technical Claims Specialist oversees Youi's CTP claims portfolio, ensuring sound technical decisions, compliance with legislation, and best practice in injury claims. Working closely with our third-party provider, the role involves reviewing complex claims, guiding strategy, supporting dispute resolution, coaching staff, and...

  • Ctp Claims Injury Coder

    7 days ago

    Brisbane, Queensland, Australia Racq Full time

    **CTP Claims Injury Coder****(****Job Number**:**230000ST****)****Description****About the role**Are you passionate about making a meaningful impact on people's lives? RACQ, one of the leading CTP insurers, is seeking a skilled and dedicated AIS Injury Coder to join our specialised team. This is a 12-month contract to cover a parental leave absence and has a...

  • Ctp Claims Advisor

    7 days ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    **Launch Your Legal Career with Purpose: Join Us as a Claims Advisor**In this role, you'll work alongside healthcare professionals, legal representatives, and injured parties to ensure the best possible outcomes for our customers. It's an excellent opportunity for law students and graduates to gain hands-on experience in claims management, legal processes,...

  • Claims Advisor

    2 weeks ago

    Brisbane, Queensland, Australia Virginia Polytechnic Institute and State University (VT) Full time

    Take the next step. Be part of something bigger at Suncorp.Take the Next Step in Your Career as a Claims AdvisorAre you driven by purpose and ready to support others during some of life's toughest moments? As a Claims Advisor, you'll be the steady hand that guides people through challenging situations with empathy, resilience, and clarity. Join our CTP team,...

  • CTP Claims Support Officer

    3 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    CTP Claims Support Officer - 6-Month ContractJoin to apply for the CTP Claims Support Officer - 6-Month Contract role at Suncorp GroupCTP Claims Support Officer - 6-Month Contract2 days ago Be among the first 25 applicantsJoin to apply for the CTP Claims Support Officer - 6-Month Contract role at Suncorp GroupGet AI-powered advice on this job and more...

  • CTP Claims Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $120,000

    Deliver exceptional customer outcomes as a skilled Claims Specialist.Key Responsibilities:Manage a portfolio of CTP claims from lodgement to finalisation.Build strong relationships with stakeholders, including claimants, lawyers, and medical professionals.Review treatment requests and conduct investigations to drive successful rehabilitation and return to...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Join to apply for theClaims Advisorrole atSuncorp Group2 days ago Be among the first 25 applicantsJoin to apply for theClaims Advisorrole atSuncorp GroupTake the Next Step in Your Career as a Claims AdvisorAre you driven by purpose and ready to support others during some of life's toughest moments? As a Claims Advisor, you'll be the steady hand that guides...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    **Launch Your Career as a Claims Advisor at Suncorp**Are you passionate about making a real difference for people during challenging times? Do you thrive on delivering exceptional service and navigating complex conversations with empathy and professionalism? Join our Claims Advisory team and play a vital role in the Compulsory Third Party (CTP) insurance...