Principal User Researcher

2 weeks ago

Melbourne, Victoria, Australia Autodesk Full time

Job Requisition ID #
- 22WD65307

Position Overview

The Principal User Researcher at Autodesk is a relentless customer advocate, possessing a passion for human-centered design, and having a track record of planning and executing highly impactful research with cross-functional teams. Our User Researchers leverage a wide variety of qualitative and quantitative research methods and work in lockstep with their PM, XD and Business partners to envision, validate, and ship high-quality experiences our customers will love.

This role will join the User Research team for Autodesk's manufacturing products, reporting directly to the Director of User Research. Responsibilities for this position will cover strategic projects that create cohesive and scalable customer experiences in a variety of manufacturing products and services.

**Responsibilities**:
- Proactively plan and execute customer research throughout the strategy, design, and development lifecycle, from early strategic direction through post-release validation- Design and employ a wide range of qualitative and quantitative research methods, including semi-structured interviews, surveys, contextual inquiries, participatory design, diary studies, usability studies, along with re-analyzing existing data- Develop relationships with stakeholders across the company to collect existing research and insights to inform your research questions and collaborate on end-to-end research that looks across the customer journey- Lead design-thinking workshops with cross-functional teams to ensure that findings and insights are translated into actionable product goals and direction- Share customer insights with the broader organization in creative ways to increase customer empathy- Work as an active member of the larger User Research team to drive standards and best practices for qualitative and quantitative data- Coach and mentor others in the research community at Autodesk, and evangelizing research as a strategic driver for our products and services

Minimum Qualifications- 8+ years of professional research experience- Strong track record of qualitative and quantitative results impacting product strategy and development- Up-to-date toolkit of research methods, and the experience and savvy to know when to be lean and scrappy and when to be rigorous- Ability to collaborate with a wide set of stakeholders including designers, product managers, and marketing teams- Ability to execute in a fast-paced, agile environment- Excellent communication skills, with the ability to distill complex ideas to their essence

Preferred Qualifications- Experience working with manufacturing or PLM products and services- Experience researching multichannel experiences- Experience with agile software development- Experience with Autodesk products

LI-POST

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk Careers

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