Sales Team Leader

Job ID:
Date posted:
04/09/2025
Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
This role is Permanent, Full-time, 76hrs/fortnight.
Applications close Thursday 18th September 2025
As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
About this work area
As Sales Team Leader your responsibilities will include, but are not limited to:
Drive sales growth by understanding our customers' needs, analysing the local market, and monitoring competition to prioritise products and services that enhance profitability.
Drives sales by ensuring co-workers have the right growth mindset, up-to-date knowledge of product range & services and home furnishing expertise to actively sell and meet customers' overall expectations on shopping experience.
Ensure the shop is in excellent shape as new and always fully and efficiently stocked and that the IKEA product range is presented in ways that inspire and satisfy customers in every touch points.
Oversees the daily operations of the sales floor team in order to secure a consistent range presentation and customer shopping experience through ensuring a flexible, competent, and knowledgeable team.
Responsible for execution of central solution and ways of working as well as development and constant improvement of local ways of working and internal service agreements.
Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results.
As Sales Team Leader you are:
Proactive and customer-focused, using the right attitude and behaviours to actively drive sales and assist customers in their buying decisions.
Skilled in understanding customer behaviour and effectively applying this knowledge to influence sales and service strategies.
Committed to developing co-workers by managing performance, providing coaching, and building a strong talent pipeline for future leadership roles.
Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.
Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.
We need people like you
At IKEA, work is so much more than a job. Come join us