Operations Manager

Overview TCR is expanding rapidly-and Schiphol is a cornerstone of our growth.
We're looking for an experienced operations manager to take full ownership of our operations at Schiphol, ensuring continuity, structure, and excellence across every aspect of the daily operation.
You'll be a member of the TCR-NL management team.You'll lead a talented team of team leads, planners, supervisors, and technicians, oversee Ground Support Equipment (GSE) service delivery, and drive performance with a hands-on, proactive approach.
From maintenance workflows and asset management to stakeholder collaboration and customer satisfaction-this is your runway to lead, elevate, and innovate.If you're passionate about leading people, optimising operations, and building strong service cultures-this is your chance to make a lasting impact at one of Europe's busiest airports.
A snapshot of what you'll be doing Daily operations & continuity Oversee day-to-day activities, ensuring operational stability, resource efficiency, and fast issue resolutionLead daily unit check-ins and facilitate weekly operational meetings across departmentsAlign teams around customer and operational goals while bringing clarity and calm to the workdayEnsure newly acquired assets are integrated into operations efficiently and support the transition from fossil to electric GSEMonitor and manage non-rented equipment and promote smart asset utilisation Maintenance & equipment readiness Improve maintenance performance by ensuring compliance with internal protocols and technical standardsGuarantee high availability and reliability of equipment through effective planning and maintenance practicesManage the availability of spare parts economicallyEliminate unnecessary waste and promote a sustainable approach to asset lifecycle management Team leadership & culture Act as the main point of contact for Unit Team Leads (8), planners (3), and supervisors (2)-providing support, structure, and motivationBuild strong team morale through clear direction, empowerment, and recognitionChampion TCR's core values in everyday leadership and team engagementDrive a culture where employees feel valued, heard, and committed to shared successCollaborate with suppliers, airport authorities, and internal teams to ensure seamless coordinationAttend or lead scheduled customer meetings alongside account managersPrevent escalations by ensuring service delivery meets or exceeds expectations, and inform customers proactivelyMaintain strong, trust-based relationships with all customers and operational partners Safety leadership Foster a robust safety culture, embedding it into daily habits and routinesEnsure full compliance with all health, safety, and environmental regulationsEncourage shared responsibility for workplace safety across the entire team We are looking for an individual who We're looking for a capable and confident leader who thrives in operational environments and brings out the best in their teams.
You'll be a great fit if you Have a solid leadership experience in operations-preferably in technical, maintenance, or aviation settings, always focused on customer needsBring a strong technical background in workshop, fleet, or equipment operationsAre familiar with ERP systems (e.g. SAP, Oracle)Demonstrates excellent people management skills and a hands-on leadership styleHave a proactive, structured mindset-someone who instinctively takes charge and brings solutionsAre fully fluent in Dutch and English (spoken and written)Shows a strong sense of ownership and responsibility in everything they doUnderstands the needs of a 24/7 airport environmentHold at least an HBO diploma or equivalent qualifications Why you'll love working with us At TCR, we power airport efficiency through smart, sustainable Ground Support Equipment (GSE) solutions-and it all starts with strong leadership on the ground.A long-term role in a stable, fast-growing global company.Full ownership and autonomy to shape local operations.A supportive leadership environment that invests in your growth.Coaching, development, and opportunities to advance your career.A team-first culture where progress, fun, and results go hand in hand.TCR Group is a global leader in the rental, leasing, and maintenance of airport Ground Support Equipment (GSE).
With operations at over 200 airports across Europe, North America, the Middle East, and Asia-Pacific, we deliver operational excellence, technical expertise, and unrivalled customer service.
Our 1,700+ employees are the engine behind our continued growth and innovation.
Ready to take off?
If you're a capable, people-first leader who thrives in complex operations, we'd love to hear from you.
Apply now and help shape the future of ground support equipment at Schiphol.When you believe you could be a strong fit-even without meeting every listed requirement-we encourage you to apply.
At TCR, we recognise that many talented individuals, particularly women, may hesitate to apply unless they meet all criteria.
Our job profiles serve as a guide, not a checklist.
We're looking for the right fit, not a perfect candidate on paper.Please note: We kindly request that agencies and recruiters refrain from contacting us regarding this job posting.TCR is worldwide leader of rental and maintenance of aviation Ground Support Equipment (GSE).
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