Administration Officer

**About the role**

Some of your key responsibilities will include:

- Perform administrative duties, maintaining confidentiality in all Branch functions.
- Handle customer enquiries, coordinating, liaising, and researching as needed.
- Prepare correspondence and documents related to Branch matters and business process improvements.
- Arrange audit reports, inspections, appointments, meetings, training, and other Branch functions.

View the position description for more details about the role.

**About you**

Our Compliance Administration team operates like a mini call centre, providing vital support to our team and community. We handle a variety of inquiries and coordinate inspection bookings, ensuring seamless service delivery so we are looking for someone who can think on their feet and operate in a fast paced environment.

To be successful in this role you will have:

- An excellent fit with our values of communication, collaboration, integrity, efficiency and leadership
- Year 12 level of education or equivalent
- Experience in various administration systems
- Experience in a contact center environment

**About the benefits**

This is a six-month and a nine-month fixed-term positions working full time at level 2, with a salary commencing at $72,896 plus superannuation of up to 12.5%.
- **Positive workplace culture**: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
- **Work/Life balance**: Enjoy a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
- **Diversity and inclusion**: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
- **Learning and development**: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
- **Health and well-being**:Access to gym memberships, employee assistance program and special events supporting your physical and mental health
- **Leave options**:Annual leave with 17.5% leave loading, cultural leave and other leave options
- **Salary packaging**: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

**About us**

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
**_'Ipswich, a city of opportunity for all. Join us.'_**

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

**Join us**

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.
- a cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
- a resume of no more than 4 pages

**Closing date: 5 February 2025.**

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment screening which may include a criminal history check.

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.