Process Improvement Manager

1 week ago

Brisbane, Queensland, Australia Super Retail Group Full time

Super Retail Group is one of Australasia's largest leading retailers, with iconic brands including BCF, Macpac, Rebel and Supercheap Auto. The talent of our teams and their passion for providing an experience which inspires and enhance our customers' leisure time drives our culture of innovation and opportunity.

**Your Team**

The Business Improvement team is responsible for identifying, evaluating, prioritising, and delivering improvement initiatives for the Group. This includes designing new and alignment of existing operating models, and contributing to the analysis, planning and sequencing of initiatives. The team contributes to the delivery of Super Retail Group's strategy.

**Your role**:

- Liaise with and manage the expectations of senior stakeholders to assess opportunities and design improvement initiatives,
- Analyse business processes and current state operating models across the group using recognised process improvement methodologies to identify opportunities to drive business efficiency
- Lead process and operating model redesign in conjunction with a broad base of stakeholders
- Prioritise and create roadmaps, based on value, cost and change complexity
- Analyse data sets to validate/disprove hypotheses, support process analysis and compose value estimates
- Working collaboratively with senior stakeholders and SMEs to deliver process improvements
- Lead and facilitate workshops of group and brand workshops

**About You**:

- 5+ years experience in a process improvement or business improvement role
- Experience with process lean and re-engineering methodologies such as Lean Six Sigma
- Excellent verbal and written communication skills, and experience at tailoring communications to audiences at different levels of the organisation
- Experience with operating model design
- Strong leadership and people management skills
- Strong time management skills
- An understanding of business systems, and implementation of technology solutions
- Previous experience at the Big 4 will be held in high regard
- Retail industry experience would be viewed favourably, but is not essential

**Why Us**:

- Exposure to the world's leading global sportswear brands
- Flexible work arrangements, hybrid set up between the office and home
- Commitment to your professional development with ongoing opportunities for progression
- Generous Team Member Discounts across all Super Retail Group brands
- Perks Program including discounts on health and well-being, entertainment, travel and accommodation and more

**Our Culture of Inclusion**

**Application**

LDNI

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