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Business Process Improvement Manager
2 weeks ago
A key role in our organisation is available for a highly skilled professional to drive operational excellence. This position will lead internal projects across workflows, systems, and technology platforms, ensuring the business is equipped with the tools and processes it needs to succeed.
In this role, you will evaluate existing business processes, identify inefficiencies, and implement strategic solutions that enhance performance and service delivery. You will act as a bridge between strategy and operations, turning improvement ideas into actionable, system-driven outcomes. A core part of the role will also involve training staff on new applications and tools, ensuring adoption and long-term success.
Key Responsibilities- Review and analyse workflows, systems, and procedures across business functions.
- Identify inefficiencies, duplication, or manual processes that can be automated or streamlined.
- Design and document improved workflows aligned with best practices and organisational goals.
- Recommend and implement new technology tools or enhancements to existing systems.
- Lead rollout and change management initiatives, including staff training and documentation.
- Prepare structured reports and recommendations for leadership, including cost-benefit analysis and implementation plans.
- Present findings to senior stakeholders in a clear, strategic manner.
- Act as a product champion for key software platforms, providing training and guidance to staff.
- Support ad hoc projects and organisational initiatives.
- Contribute to internal training, orientation, and knowledge-sharing activities.
- Build strong networks and collaborative relationships across the organisation.
- Support company values, culture, and long-term objectives.
To thrive in this role, you will have:
- Proven experience in business process improvement, systems implementation, or a related field.
- Strong analytical and problem-solving skills, with the ability to turn ideas into actionable outcomes.
- Experience leading change management initiatives and training staff.
- Excellent communication skills, with the confidence to engage with senior stakeholders.
- A proactive mindset with a focus on efficiency, innovation, and continuous improvement.
This opportunity is ideal for individuals who are passionate about driving business transformation and improving operational efficiency. If you have relevant experience and a strong track record of achievement, we encourage you to apply.
Benefits- Mid-Senior level position.
- Full-time employment.
- Accounting/Auditing and Information Technology job function.
- Accounting and Technology, Information and Media industries.
