Member Engagement Specialist

5 days ago

Sydney, New South Wales, Australia Beaumont People Full time

Proactively drive member engagement
- Contribute to the growth of a passionate NFP
- Innovate CPD Programs & Educational Events
- Member Engagement Specialist - Events & CPD
- The Australasian College of Dermatologists (ACD)
- NFP Member Association
- St Leonards, NSW 2065
- Full Time, Permanent - WFH & WFO
- Competitive Salary on offer

**About the Organisation**
The Australasian College of Dermatologists (ACD) is the sole medical college providing training and continuing professional development for medical practitioners in the specialty of dermatology. The College advocates the importance of the profession to communities, government, and stakeholders with a focus on skin health.

**About the Role**
This role reports to the Director of Membership & Professional Services and is pivotal for enhancing and developing the member services strategy to foster growth and engagement. Lead member initiatives aimed to improve the Continuing Professional Development (CPD) programs and educational event offerings to increase engagement and deliver value to members.

**About You**

You will have experience in either membership, engagement, events, or education management.

**Duties include but are not limited to**:

- Contribute to the development of the membership strategy to drive engagement.
- Utilise data and member insights to guide strategic member initiatives.
- Develop member offerings to increase member satisfaction and engagement.
- Lead ongoing development of CPD programs.
- Oversee the planning and delivery of educational events.
- Foster cross-team collaboration to ensure program success and integration.
- Input into member communications using member feedback.
- Manage CRM data, conduct reporting and admin duties as required.

**To be successful you will have**:

- Experience in a membership, engagement, events, or education role.
- Experience in CPD, events or conference coordination.
- Passionate in delivering exceptional customer service.
- Professional, personable, and a collaborative team player.
- Highly organised with strong stakeholder engagement skills
- Exceptional verbal and written communication skills
- Proactive, innovative and solutions-focused.
- Benefits/Opportunities:_
- Work with a close-knit, collaborative, and passionate team
- Flexible hybrid working arrangements.
- Gifted leave between Xmas & NY
- Professional development budget available

If you enjoy building relationships with members and want to drive membership engagement through the continuous improvement of CPD and event offeringsthen this is the role for you

**If you feel you meet the above criteria, please APPLY now**
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