Manager Strategic Disruption Planning

**Company Description**
About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
- ** Challenge yourself to lead strategic planning and cross-functional collaboration across all Qantas AOCs.**:

- ** Drive change through the Disruption Transformation Program to improve the experience for our people and customers**:

- ** Engage with multiple stakeholders to design and deliver initiatives within the program**:

- ** Full time opportunity in Qantas' Mascot Campus**

As the **Manager Strategic Disruption Planning**, you will lead initiatives that proactively mitigate flight disruptions and improve customer journeys across all Qantas AOCs.

This role is key to embedding key improvements to processes and translating the Disruption Transformation vision into tangible initiatives across the Disruption experience for our people and customers. You'll bring your strong industry experience and leadership, a passion for business improvement and a customer-first mindset to to drive innovation and excellence in disruption management at Qantas.

**You'll Have**:

- 6-10 Years of experience in commercial aviation
- A strong understanding of airline systems and processes
- Project Management Proficiency and/or Program Delivery experience
- Adaptable to changing environments
- Strategic thinking and problem-solving capabilities
- Negotiation & strong communication skills
- People Management/ leadership experience
- A strong understanding of the Qantas customer experience, and products and services
- Highly credible with the ability to build strong effective working relationships, motivate, lead and influence others

**Why Qantas?**

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

**The Qantas employee benefits program offers amazing benefits that extend well beyond travel.**
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story - get in touch today.

**Applications close: Tuesday, 11th February 2025