Roster Clerk

2 weeks ago

Melbourne, Victoria, Australia Baptcare Full time

**About the Company**:
Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

At Baptcare, our values are deeply rooted in the principles of Wellbeing, Ethics, Co-creating, Accountability, Respect, and Effectiveness. These values guide us in all aspects of our operations and interactions, shaping our corporate culture and driving our success.

**About the Role**:
Furnish a staffing roster that adeptly addresses the requirements of the residents while facilitating the Residential Aged Care Facility in delivering high-caliber care and optimizing individual consumer outcomes. The incumbent Roster Clerk is expected to exhibit a constructive, proficient, and hospitable demeanor in customer service, emblematic of the compassionate ethos of Baptcare's Westhaven Community.

**Key Responsibilities**:
Provide high quality customer service to clients, families, staff, volunteers, and visitors.

Undertake general office administration duties in an accurate and efficient manner.

Maintain a safe environment for visitors and staff through the implementation of Work Health and Safety policies and procedures.

Roster assistance on daily basis

Maintaining roster

Working to fill vacant shifts and assisting in other roster related issues

**Key Selection Criteria**:
Proven ability to work co-operatively with a diverse, multicultural workforce and client base.

Ability to review own schedule to manage priorities and the changing needs of residents.

Ability to manage visitors, phone calls and computer work in a friendly and efficient manner.

Commitment to working in accordance with Baptcare's values and Code of Conduct.

**Essential Qualifications**:
Previous experience in a similar role within aged care

Rostering experience

Certificate II or III in Business Administration (Desirable)

**Other**:

- Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

A medical assessment will be conducted to see if you are physically capable for the role.

**How to Apply**:
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.

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