Roster Clerk

2 weeks ago

Melbourne, Victoria, Australia Baptcare Full time

Baptcare Coasthaven Community, Norlane VIC

Part Time Permanent

Opportunity to make a significant contribution in your local community

Work in a friendly and supportive team environment

Access to not-for-profit salary packaging benefits with up to $15k pa tax free

Must be available to work 3 days a week

**About the Company**:
Baptcare is a purpose-driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are well-being, Ethics, Co-creating, Accountability, Respect and Effectiveness.

**About the Role**:
Provide a staffing roster that competently meets the needs of the residents & enables the Residential Aged Care Facility to provide quality care and maximize individual consumer outcomes. The Roster Clerk must demonstrate a positive, efficient, and welcoming approach to customer service which represents the warmth and compassion of Baptcare's Coasthaven Community.

Ideally you will have experience working within aged care with a proven ability to work co-operatively with a diverse, multicultural workforce and client base. We are looking for someone who can demonstrate a deep empathy for older people and family's making big decisions about long term care.

**Key Responsibilities**:
Provide high quality customer service to clients, families, staff, volunteers and visitors

Undertake general office administration duties in an accurate and efficient manner

Maintain a safe environment for visitors and staff through the implementation of Work Health and Safety policies and procedures

Roster assistance on daily basis

Maintaining roster

Working to fill vacant shifts and assisting in other roster related issues

**Key Selection Criteria**:
Proven ability to work co-operatively with a diverse, multicultural workforce and client base

Ability to review own schedule to manage priorities and the changing needs of residents

Ability to manage visitors, phone calls and computer work in a friendly and efficient manner

Commitment to working in accordance with Baptcare's values and Code of Conduct

**Essential Qualifications**:
Previous experience in a similar role within aged care

Rostering experience

Certificate II or III in Business Administration (Desirable)

**How to Apply**:
Applicants must have the right to work in Australia.

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

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