Roster Clerk

**About the Company**:
Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
At Baptcare, our values are deeply rooted in the principles of Wellbeing, Ethics, Co-creating, Accountability, Respect, and Effectiveness. These values guide us in all aspects of our operations and interactions, shaping our corporate culture and driving our success.
The Role
Peninsula View, a Baptcare Residential Aged Care facility located in Frankston South, is seeking a dedicated and compassionate individual to join our team as a Part-Time Roster Clerk. This role is offered at four days per week, from 9:00 AM to 5:00 PM.
Reporting directly to the Office Manager, the Roster Clerk provides essential administrative and rostering support within the facility. This position is pivotal in ensuring smooth day-to-day operations, particularly in maintaining staffing levels to meet required care minutes using the UKG rostering software. Additionally, the role serves as a welcoming first point of contact for visitors and callers.
We are looking for someone who brings a positive, efficient, and empathetic approach to their work—someone who can build respectful relationships with staff, residents, families, contractors, volunteers, and all visitors.
Key Responsibilities
Provide rostering support using UKG software to help maintain appropriate staffing levels in line with care minutes requirements.
Deliver exceptional front desk service, including greeting visitors warmly, answering calls, taking and distributing messages, and accepting deliveries.
Perform general administrative duties such as word processing, data entry, photocopying, and preparing meeting agendas and minutes.
Manage petty cash and banking tasks accurately and responsibly.
Foster meaningful relationships with residents' families and collaborate with external agencies to enhance the quality of care.
Participate in scheduled training to ensure your skills and knowledge remain current and aligned with best practices.
Assisting with scheduling training requirements and maintaining data in education portal.
**Essential Qualifications & Requirements**:
Proven experience in administration and roster management.
Demonstrate a customer-centric approach with a genuine passion for working in Aged Care.
Display exceptional attention to detail, integrity, reliability, and maintain a positive and adaptable attitude.
Exhibit a track record of maintaining confidentiality and working effectively within a team.
What's it for You?
Baptcare is focused on living our values, not just talking about them. You'll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
A competitive salary, plus access to the tax benefits of salary packaging and novated leasing of up to $18,550 per annum
Ongoing professional development and team building opportunities.
Access to confidential counselling and support services
**How to Apply**:
Only short-listed applicants will be contacted.
Applicants must have the right to work in Australia.
The successful applicant will be required to undergo a National Criminal History check.
A medical assessment will be conducted to see if you are physically capable for the role.
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.
Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.