Partnerships Portfolio Manager

**A new adventure awaits**

At Zurich Insurance, our General Insurance (GI) Segment stands as a pillar of excellence, offering comprehensive solutions for people and businesses ranging from small enterprises to global multinational corporations.

We provide capacity for delegated authority arrangements and have experts across underwriting, claims and governance who work in partnership with MGAs providing solutions including Travel Insurance, Landlord Insurance, Personal Accident, Pleasurecraft and Caravan Insurance. We are very excited to be embarking on the journey to deliver new insurance propositions into the market in conjunction with our key partners.

Our customer-first approach helps protect people and businesses with confidence. We take pride in crafting and delivering exceptional products and experiences that cater to the needs of our customers, brokers, and partners.

**Let's create a brighter future together, let's make a difference**

Reporting to the Head of Platforms and Enablement, you will be a strategic enabler, driving the vision, strategy and roadmap for product success through working with a key partnerships to achieve ambition goals.

As the Partnerships Portfolio Manager, you will be accountable for delivering maximum value to our customers by partnering with our MGAs and managing the portfolio profitability, ensuring optimal business outcomes and exceptional customer experiences.

You will be responsible for the following:

- Accountable for partnering with MGAs initially, with the potential to build and distribute Zurich branded products.
- Own and communicate the portfolio vision including its iteration ensuring its alignment with strategic business goals.
- Proactively manage and engage with stakeholders to drive portfolio growth and profitability
- Establish and maintain key partnerships with MGAs and customers to gather insights and continuously inform product improvements
- Work with internal and external customers to analyse needs, including business process understanding, and align the product roadmap to strategic goals.
- Utilise data analytics and customer research to inform product decisions, ensuring that development is guided by evidence and real-world usage.
- Enhance existing and develop new core business and organization capabilities that support the Organization's strategic goals and objectives, its customers, or stakeholders to generate business value through new products and service offerings to the market as appropriate.
- Complete forecasting and planning to ensure the strategic vision is aligned with business capabilities.
- Liaise with Claims to ensure end to end customer solutions across underwriting and claims
- Ensure the proposition complies with relevant regulations and standards, particularly in the insurance industry, and manage associated risks

**Important to your success - let's grow together**
- Substantial insurance experience within a major financial services group.
- Solid technical experience and background with personal insurance products, including pricing and product development.
- Proven capabilities of working with an MGA partner and ddemonstrated experience in managing key stakeholders, along with demonstrated leadership and commitment to high standards of commercial responsibility and compliance through effective risk management, meeting all regulatory, legal and commercial obligations.
- Bachelor degree or appropriate equivalent qualification (Financial markets, Economics, Financial management) (preferred)

**Be empowered. Make your impact**

There are so many reasons why Zurich is a great place to be, but here are just a few:

- 5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer's leave (as we empower our people to manage their own wellbeing);
- Grow, and thrive in your career (we support and encourage it) with award winning training programs.
- Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role
- Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave)
- Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.