Manager, Vendor Performance

5 days ago

Melbourne, Victoria, Australia Aia Australia Full time

Overview
Join to apply for the
Manager, Vendor Performance & Contract Management
role at
AIA Australia
.
The Opportunity
Working closely with the Head of Vendor Performance and Contract Management you will be responsible for the strategic management and performance of all the outsourced agreements and external partner programs/project services across the technology portfolio. In this hands-on commercial and contract management role, you will be the interface between our technology stakeholders and selected vendors. You will be responsible for determining portfolio requirements, negotiating contract terms, and delivering on vendor management plans to balance value, performance, and risk. While this role will ideally be based in Melbourne we are also open to candidates based in Sydney.
To do this successfully you will:
Engage with senior stakeholders within AIA and its vendor network to understand long-term business goals that can be enabled by third party relationships
Lead the development of new contracts and manage iterations. Where necessary work with cross-functional teams for complex negotiations and/or vendor remediation pieces
Develop strategies to manage partner service relationships and operationalize frameworks to monitor service agreements. This includes governance, strategic planning and escalation management
Develop and help deliver on remediation plans to address regulatory requirements and high-risk audit findings
Fulfill contract lifecycle management and administration of supply contracts
Successful applications will demonstrate:
Ability to manage and lead suppliers at senior management level to deliver high performing supply chains
Stakeholder management that ensures clear communication and shared outcomes and understood and met
Proven experience in managing large scale IT outsourcing agreements utilizing standardized policy and procedure
Substantial and sustainable commercial benefits from (re)negotiations covering infrastructure and application managed services, software, hardware and 'as a service agreements'
Tertiary qualification, preferably post-graduate level in a Commercial/Business discipline and commercial experience gained within the enterprise and/or APRA regulated environment
Why choose AIA:
At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.
Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone's life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
Flexible working arrangements
AIA is different. Are you?
If you want to be part of an organisation that helps people live better every single day, apply via the link.
Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Business Development, Management, and Information Technology
Industries: Insurance and Information Services
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