Manager, Vendor Performance

3 days ago

Melbourne, Victoria, Australia Aia Full time

BE THE DIFFERENCE

At AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

Working closely with the Head of Vendor Performance and Contract Management you will be responsible for the strategic management and performance of all the outsourced agreements and external partner programs/project services across the technology portfolio.

In this hands-on commercial and contract management role, you will be the interface between our technology stakeholders and selected vendors. You will be responsible for determining portfolio requirements, negotiating contract terms, and delivering on vendor management plans to balance value, performance, and risk.

To do this successfully you will:

- Engage with senior stakeholders within AIA and its vendor network to understand long-term business goals that can be enabled by third party relationships
- Lead the development of new contracts and manage iterations. Where necessary work with cross-functional teams for complex negotiations and/or vendor remediation pieces
- Develop strategies to manage partner service relationships and operationalize frameworks to monitor service agreements. This includes governance, strategic planning and escalation management
- Develop and help deliver on remediation plans to address regulatory requirements and high-risk audit findings
- Fulfill contract lifecycle management and administration of supply contracts
- Ability to manage and lead suppliers at senior management level to deliver high performing supply chains
- Stakeholder management that ensures clear communication and shared outcomes and understood and met
- Proven experience in managing large scale IT outsourcing agreements utilizing standardized policy and procedure
- Tertiary qualification, preferably post-graduate level in a Commercial/Business discipline and commercial experience gained within the enterprise and/or APRA regulated environment

Why choose AIA:
At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone's life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangements

AIA is different. Are you?

  • Manager, Vendor Performance

    2 days ago

    Melbourne, Victoria, Australia Aia Full time

    Responsible for the strategic management and performance of all the outsourced agreements and external partner programs/project services across the technology portfolio.The OpportunityWorking closely with the Head of Vendor Performance and Contract Management you will be responsible for the strategic management and performance of all the outsourced...

  • **Lead Vendor Performance Specialist**

    1 day ago

    Melbourne, Victoria, Australia beBeeManagement Full time $134,112 - $186,532

    **Vendor Management Professional Wanted**Our company is seeking an experienced Vendor Relationship Manager to join our Wealth & Capital Markets team on a 4-month fixed term contract. This role plays a critical part in ensuring that key service providers deliver high-quality, efficient, and cost-effective services.The successful candidate will work closely...

  • Vendor Manager

    2 days ago

    Melbourne, Victoria, Australia Hesta Super Fund Full time

    **Careers with Impact**More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.HESTA is also an inspiring and rewarding place to work....

  • Vendor Manager

    5 days ago

    Melbourne, Victoria, Australia VISY Full time $80,000 - $120,000 per year

    Vendor Manager - CDS Job no: Work type: Full TimeLocation: Melbourne - NorthVisy Recycling is seeking a Vendor Manager to lead and optimise our vendor network, ensuring exceptional service delivery across the collection, processing, and transport of recyclables.Be part of an innovative team that values collaboration and growth.Contribute to sustainability...

  • Vendor Manager

    5 days ago

    Melbourne, Victoria, Australia Visy Full time $90,000 - $120,000 per year

    Job no: Work type: Full TimeLocation: Melbourne - NorthVisy Recycling is seeking a Vendor Manager to lead and optimise our vendor network, ensuring exceptional service delivery across the collection, processing, and transport of recyclables.Be part of an innovative team that values collaboration and growth.Contribute to sustainability initiatives that make a...

  • Vendor Manager

    2 weeks ago

    Melbourne, Victoria, Australia Experis Manpowergroup Sp. Z O.O. Full time

    Vendor ManagerMelbourne (Hybrid)12 months (potential to become permanent)Are you the kind of person who thrives on making things run like clockwork, loves connecting with people, and gets a buzz from solving problems?If you've got a few years of experience under your belt and you're hungry for a role where you can make a real impact-this is it.We're on the...

  • Vendor Management Manager

    5 days ago

    Melbourne, Victoria, Australia Australian Unity Full time $90,000 - $120,000 per year

    About usEstablished in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.As a social enterprise, we're motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members,...

  • Senior Vendor Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeRelationship Full time $120,000 - $130,000

    Key Responsibilities:Manage regular vendor performance reviews and governance forums.Build and maintain strong, long-term relationships with approved service providers.Oversee vendor compliance with contractual agreements, SLAs, and risk management frameworks.Support operational teams with contract renewals, and vendor selection processes.Review invoices and...

  • Vendor Manager

    2 weeks ago

    Melbourne, Victoria, Australia Experis Manpowergroup Sp. Z O.O. Full time

    Vendor ManagerMelbourne (Hybrid)12 months (potential to become permanent)Are you the kind of person who thrives on making things run like clockwork, loves connecting with people, and gets a buzz from solving problems?If you've got a few years of experience under your belt and you're hungry for a role where you can make a real impact-this is it.We're on the...

  • Vendor Manager

    2 weeks ago

    Melbourne, Victoria, Australia Visy Industries Australia Pty Full time

    At Visy, we love solving problems together.Job no: 50009252Work type: Full TimeLocation: Melbourne - NorthVisy Recycling is seeking aVendor Managerto lead and optimise our vendor network, ensuring exceptional service delivery across the collection, processing, and transport of recyclables.Be part of an innovative team that values collaboration and...