**Lead Vendor Performance Specialist**

1 day ago

Melbourne, Victoria, Australia beBeeManagement Full time $134,112 - $186,532

**Vendor Management Professional Wanted**

Our company is seeking an experienced Vendor Relationship Manager to join our Wealth & Capital Markets team on a 4-month fixed term contract. This role plays a critical part in ensuring that key service providers deliver high-quality, efficient, and cost-effective services.

The successful candidate will work closely with operational teams and Group colleagues to oversee the performance of 'Gold' and 'Silver' tier vendors, ensuring service levels are met, risks are managed, and continuous improvement opportunities are realised.

Key Responsibilities:

  • Manage regular vendor performance reviews and governance forums, including addressing any penalties or escalations.
  • Build and maintain strong, long-term relationships with approved service providers.
  • Oversee vendor compliance with contractual agreements, SLAs, and risk and governance frameworks.
  • Support operational teams with budgeting, contract renewals, and vendor selection processes.
  • Review invoices and ensure billing accuracy against agreements.
  • Identify opportunities to improve service quality, efficiency, and cost-effectiveness.
  • Provide clear reporting and insights to stakeholders on vendor performance and outcomes.
  • Ensure vendor participation in incident management and post-incident reviews.
  • Collaborate with the Commercial Management team on contract renewals and risk management.

About You:

  • Experience in vendor or third-party service management, ideally within financial services or a regulated industry.
  • Strong relationship management skills, with the ability to influence and negotiate with stakeholders.
  • A detail-oriented and proactive approach to monitoring performance, managing risk, and driving improvement.
  • Strong governance and commercial awareness, with confidence in handling budgets and contracts.
  • Excellent communication skills with the ability to simplify complex information for stakeholders.

What We Offer:

  • Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most.
  • Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
  • Discounts across the business including Private Health Insurance, General Insurance + more.
  • Available access to LinkedIn Learning courses through our great Learning platform.

Seniority Level: Mid-Senior level

Employment Type: Contract

Job Function: Management and Manufacturing

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