Patient Liaison Officer

2 weeks ago

Perth, Western Australia Ramsay Health Care Full time

The Patient Liaison Officer is a crucial component to the private service JHC ( Joondalup Health Campus) offers. As such the PLO will have a presence in both the Emergency Department, throughout the hospital wards, and in the office preparing financial estimates.
- Specific training in health insurance tables and Meditech insurance registration will be provided to the successful applicants.
- Applicants with medical practice, hospital billing, health fund or Medicare background will be highly regarded.
- Acting in a professional manner and maintaining confidentiality at all times, you will report to the Patient Liaison Officer Supervisor and work in a respected and supportive team that positively promotes the company.

Applicants must be available to work various shift patterns and will be rostered as required Monday to Sunday between 6am and 12 midnight, including public holidays.

Responsibilities to include (but not limited to):

- Completing health fund checks for private patients
- Preparing Informed Financial Consent forms and estimates
- Communicating with patients and health funds/insurance companies regarding private health cover
- Pre-admitting patients into Meditech
- Collection of patient payments
- Organise referrals for Home Care Service, requesting exgratia payments

**Selection Criteria**:
**Essential**
- Demonstrated commitment to uphold and promote the Ramsay Way core values
- Initiative, accuracy and strong attention to detail
- Good interpersonal, oral and written communication skills and customer service
- Ability to prioritise workload
- Ability to work as part of a team, with or without supervision

**Desirable**
- Background experience such as: hospital and medical administration roles; customer service roles
- Knowledge of health insurance benefit tables and medical billing item numbers
- Experience using Meditech or other patient administration software

**Remuneration**:
**Starting from $34.98 + superannuation based on experience level and qualifications, exclusive of penalties or allowances**

**About the Organisation**

Owned and operated by Ramsay Health Care, Australia's largest and most respected operator of private hospitals, Joondalup Health Campus is the largest health care facility in Perth's northern suburbs, providing 24-hour acute care from an integrated public and private campus.

Joondalup Health Campus has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.
- Free parking
- Flexible work practices to best match your work/life balance
- Professional Development - Grow your career across our national network[FL1].
- Employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more.

**How To Apply**:
**Requirements**:
Everyone that joins Ramsay
- Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases

**Enquiries welcome**

Please contact Carole Webber

Closing Date:

  • Patient Liaison Officer

    1 week ago

    Perth, Western Australia beBeeLiaison Full time $45,000 - $65,000

    **Patient Liaison Officer Job Opportunity**The Patient Liaison Officer plays a vital role in providing exceptional patient care and ensuring seamless interactions between patients, healthcare providers, and insurance companies.Key Responsibilities:- Providing personalized support to private patients throughout their hospital stay- Preparing informed...

  • Private Patient Liaison Officer

    1 week ago

    Perth, Western Australia Ramsay Health Care Full time

    **Private Patient Liaison Officer****Admin Department****Joondalup Health Campus****Permanent Part time position available**The Patient Liaison Officer is a crucial component to the private service JHC offers. As such the PLO will have a presence in both the Emergency Department, throughout the hospital wards, and in the office preparing financial...

  • Frontline Patient Liaison

    2 weeks ago

    Perth, Western Australia beBeePatientCare Full time $63,000 - $86,000

    **Frontline Patient Liaison Role**We are a healthcare provider with a long history of delivering exceptional patient care and a wide range of professional services.**Job Summary**This is a full-time role requiring 75 hours per fortnight. As the first point of contact for our patients, you will provide excellent service, accurate bookings of procedures, and...

  • Consumer Liaison Officer

    2 hours ago

    Perth, Western Australia Ramsay Health Care Full time $60,000 - $80,000 per year

    We are seeking a dedicated Consumer Liaison Officer to join the Consumer Liaison Service at Joondalup Health Campus and be the vital link between our consumers and healthcare services.About the RoleAs a Consumer Liaison Officer, you will play a pivotal role in enhancing the patient experience by:Acting as the first point of contact for patient feedback,...

  • Patient Equipment Officer

    2 weeks ago

    Perth, Western Australia Ramsay Health Care Full time $60,000 - $80,000 per year

    Patient Equipment OfficerPermanent Part time position7.6 hrs/fortnight (2 half days – days negotiable)About the RoleAn opportunity has arisen for a motivated and positive Patient Equipment Officer to join our Occupational Therapy department at Joondalup Health Campus (JHC). The service provides Occupational Therapy and Physiotherapy loan equipment to...

  • Patient Care Liaison Officer

    2 weeks ago

    Perth, Western Australia beBeeCustomerCare Full time $45,000 - $65,000

    Job OverviewDeliver exceptional patient care in a fast-paced, dynamic environment. As a Casual Patient Services Officer, you will be responsible for delivering outstanding customer service while working closely with healthcare professionals to ensure seamless patient care experiences.Key Responsibilities:Act as the first point of contact for patients,...

  • Liaison Officer

    2 weeks ago

    Perth, Western Australia Hays Full time

    Our client based in Nedlands is currently seeking a temporary Liaison Office**Your new company**Our client requires a Liaison Officer for a temporary period of 6 months with extension possibilities on a part-time basis. This position is based in Nedland's for a well-known state government organisation.**Your new role**As a Liaison Officer your...

  • Key Stakeholder Liaison Officer

    7 days ago

    Perth, Western Australia beBeeStakeholder Full time $94,744 - $98,593

    Key Stakeholder Liaison OfficerAbout the Role">Our organization seeks a highly experienced Key Stakeholder Liaison Officer to actively engage with key stakeholders and raise the profile of our service.This role involves developing best-practice stakeholder engagement plans, building and maintaining relationships with various stakeholders, and supporting...

  • Veterinary Liaison Officer

    2 weeks ago

    Perth, Western Australia Idameneo (No.789) Ltd Full time

    One of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and...

  • Patient Equipment Officer

    2 weeks ago

    Perth, Western Australia Ramsay Health Care Full time

    **Patient Equipment Officer****Joondalup Health Campus, Joondalup****Permanent Part-Time and Casual****About the Role**An opportunity has arisen for a **motivated and positive **Patient Equipment Officer to join our **Occupational Therapy department** at **Joondalup Health Campus (JHC)**. The service provides Occupational Therapy and Physiotherapy loan...