Frontline Patient Liaison

4 days ago


Perth, Western Australia beBeePatientCare Full time $63,000 - $86,000

**Frontline Patient Liaison Role**

We are a healthcare provider with a long history of delivering exceptional patient care and a wide range of professional services.

**Job Summary**

This is a full-time role requiring 75 hours per fortnight. As the first point of contact for our patients, you will provide excellent service, accurate bookings of procedures, and update patient profiles.

You will also assist with positioning patients during procedures and settle patient accounts.

**Key Responsibilities**

- Provide a warm welcome to patients and ensure their needs are met
- Manage bookings, appointments and patient records accurately and efficiently
- Assist with patient preparation and positioning during procedures
- Ensure all patient interactions are professional, respectful and empathetic
- Maintain high levels of accuracy and attention to detail in all tasks
- Collaborate effectively with other team members to achieve common goals
- Stay up-to-date with training and education requirements to enhance skills and knowledge

Previous experience in customer-facing roles is desirable but not mandatory. We offer comprehensive training for the right candidate.

**Working at Our Organisation**

We promote a positive and caring work environment for our employees and patients. This includes a friendly and supportive team culture, opportunities for career development, and a commitment to employee health and wellbeing.



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