Veterinary Liaison Officer

2 weeks ago

Perth, Western Australia Idameneo (No.789) Ltd Full time

One of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.

Veterinary Pathology Liaison Officer
- Fulltime Permanent Position in based Vetpath in Jandakot
- Competitive salary and a career progression
- Experience in VET industry and sales desirable

Vetpath Laboratory Services (a subsidiary of Western Diagnostic Pathology) is a specialist veterinary pathology laboratory dedicated to providing diagnostic pathology services to veterinarians. Vetpath has a team of dedicated and experienced veterinary pathologists. The service offers a wide range of veterinary pathology laboratory testing, including biochemistry and haematology, microbiology, endocrinology, serology, histopathology, and cytology. Vetpath is part of the national Specialist Veterinary Services (SVS) Pathology Network being the state-based point of service in Western Australia within a national network. Reporting to the National Veterinary Business Development Manager we are currently seeking a Veterinary Liaison Officer.
This position is responsible for maintaining existing client relationships as well as building new client relationships through the identification of business opportunities.

Key responsibilities of this role
- Maintaining and improving existing customer service and client relationships
- Building new customer relationships
- Strengthen and build market position - identify new opportunities for growth
- Providing client support, acting as a customer advocate covering all areas of service delivery.
- Collaborating with management to support our business to provide a quality and efficient service
- Networking - attend relevant events such as Continuing Education Sessions and Marketing and Promotional Events
- Meet required behavioral (customer, operational & functional) and financial KPI's (as determined by the business)
- Working with key operational team members to manage customer and laboratory expectations
- Experience in the veterinary industry
- Business development or marketing experience is desirable
- Demonstrated outstanding communication skills
- A level of initiative and be self-driven
- Excellent planning and organizational skills, with the ability to effectively prioritise and meet tight deadlines.

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