Operations Coordinator

2 days ago

Sydney, New South Wales, Australia Atom Resources Pty Ltd Full time

Great opportunity to work for a cutting edge industry disruptor in solar energy
- Supportive and inclusive team environment
- Up to $85k plus super on offer

**About the company**

Located in Alexandria, this company is redefining community-powered solar and energy storage solutions. By combining cutting-edge technology with bespoke construction solutions, they're making it simpler for communities all around Australia to transform the renewable energy industry together.

**About the role**

Due to phenomenal growth, the team are looking for an Operations Coordinator to support the Operations Manager.

**Duties**

The duties of the Operations Coordinator will include but not be limited to:

- Managing the end-to-end and day-to-day workflow requirements of customer onboarding of energy retail accounts.
- Managing the end-to-end and day-to-day workflow requirements of customer support such as credit check, site transfer, meter, energy tariff-related services and other services.
- Resolving and assisting with any operations enquiries or problem-solving in a timely manner.
- Be an excellent communicator between relevant parties i.e network provider, meter provider, customer, and internal team in order to deliver a result in a customer-focused outcome.
- Ensuring all maintenance and continuous improvement of KPIs relating to all areas of onboarding, transfer, meter & tariff services and other areas in operation.

**Skills & Experience**
- Appropriate tertiary and/or postgraduate qualifications in a relevant discipline: IT, Engineering and Finance
- Strong experience in a similar administrative, or operations support role.
- Experience within IT, Engineering or Finance highly desirable
- Great interpersonal, organisational and time management skills
- Strong Financial and Commercial acumen
- Strong analytical and problem-solving skills including the ability to interpret business needs and clearly articulate the problem statement and required solution

**Culture & Benefits**
- A fantastic working environment amongst a team of 50+ employees
- Friendly and supportive environment with monthly fun events
- Team Friday drinks from 3pm
- Close to public transport and parking available in the area
- Ample opportunities for personal growth and career development
- An attractive salary of up to $85k plus super (depending on experience)

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