Service Manager

5 days ago

Melbourne, Victoria, Australia National Pharmacies Full time

**Service Manager**

At **National Pharmacies**, for over 100 years, we have cared for the community with an ultimate vision of creating a healthier nation, one member at a time. As a membership-based organisation, we are a market leader in the dynamic and ever-expanding healthcare industry.

The team at National Pharmacies is committed to excellence through our values - Care, Communicate, Collaborate and Celebrate. We get to know our members and customers through extraordinary customer service. We build relationships to ensure we give the best advice to fulfil our purpose - Caring for People, Enabling Health and Inspiring Wellness.

We are currently looking for a Service Manager to join our **Williamstown** Pharmacy team.

**As a Service Manager you will be critical to enabling us to fulfil our purpose by**:

- Providing extraordinary customer service and consulting with our customers, to ensure they get the best advice for their health and beauty needs.
- Overseeing the successful daily operations of the OTC area of the pharmacy
- Ensuring our stores are beautifully presented and well-stocked so our customers feel welcome and enjoy their experience in our stores
- Inspiring and leading the OTC team to deliver outstanding and professional customer service for every member and customer, every time

**People who excel as National Pharmacies Service Managers consistently demonstrate**:

- Relevant retail and people management experience in Pharmacy
- Motivation of self and ability to guide and lead others
- A positive attitude and the ability to manage and multi-task in this busy role
- Ability to work flexible hours

**As a member of our team, you will enjoy**:

- Employee discounts across our entire range of health, beauty and optical products
- Support to achieve nationally recognised qualifications in Community Pharmacy
- Working for an organisation that supports the community and genuinely cares about its customers through sponsorships and investment in our business
- Our annual Employee Awards night
- A chance to participate in the National Pharmacies Christmas Pageant

**How to Apply...**

**This role involves completing training through a Registered Training Organisation. You must have unlimited work and study rights to apply.**

**No agencies please

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