HVAC Service Manager

4 hours ago


Melbourne, Victoria, Australia Custom Service & Maintenance Full time $80,000 - $120,000 per year

At Custom Service & Maintenance, you will be working in an energetic team, full of hard working, determined and ambitious refrigeration mechanics of varying experience levels, and the ability to fit in with this culture and contribute to it, is required.

YOUR ROLE WILL INVOLVE, BUT IS NOT LIMITED TO:

  • Competitive salary.
  • Vehicle, phone and uniform.
  • Varied workload and hours.
  • A strong team culture.
  • Great potential for professional development and training.
  • Position support.

THE JOB DESCRIPTION:

As our senior member, you will be responsible for leading our team in all Service and Maintenance across Melbourne and Victoria.

This will be very much a dual-role when you begin; spending a percentage of your time on site, liaising with customers and staff, and a percentage of time in the office. This position includes tasks such as quoting, purchasing parts and materials, scheduling workflow, service report writing, to being onsite to gain a thorough understanding of our clients sites and their requirements.

OFFICE TASKS WILL INCLUDE:

  • Managing scheduling of field staff and jobs.
  • Placing equipment and unitary orders with suppliers.
  • Preparing quotes for clients to suit our agreed contractual agreements.
  • Writing service reports and PMA (Preventative Maintenance Agreements).
  • Liaising professionally with clients and customers.
  • Keeping field staff accountable to keeping their project details up to date.
  • Warehouse inventory and stock management.
  • Managing job delivery to schedule.

THE IDEAL CANDIDATE:

The ideal candidate will be a specialist Refrigeration Technician with 7+ years under your belt as a fully qualified tradesperson. You will have a strong and proven history in the service and maintenance of HVAC and refrigeration systems, and the repair of air-conditioning and refrigeration systems throughout the Commercial and Domestic markets.

You will have a strong understanding of OH&S rules and regulations as well as essential service obligations.



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