Customer Service Officer

4 days ago

Melbourne, Victoria, Australia Niche Logistics Full time

The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base

Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role.

You will need to have outstanding communication and interpersonal skills and the ability to immediately problem solve in a fast-paced and ever-changing environment with conflicting responsibilities where timeslot deliveries and pickups are critical to business success.

**Why you will want to work with us...**
- Great security and stability with our rapidly growing company.
- Full-time opportunity
- Internal advancement opportunities for high performers
- Free onsite parking
- Working with like-minded and passionate people in an environment that will support and challenge you
- Supportive and energetic team culture

**What we need from you**:

- **At least 2 years' experience in a customer service role within the logistics, freight, or delivery service industries**:

- **Excellent planning and communication skills**:

- **Ability to organise workload in a busy environment while coordinating multiple timelines and priorities consistently**:

- **Excellent focus and attitude towards customer service**:

- **Strong work ethic and poses a "Can do" attitude**:

- **Team player**

**_Niche Logistics is proud to be a part of Logistics Holdings Australia's (LHA) Network of companies._**

**_ LHA is a Division of Freight Management Holdings (FMH)_

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