Injury Management Specialist

20 hours ago

Brisbane, Queensland, Australia Allianz Australia Full time

**INJURY MANAGEMENT SPECIALIST - PERSONAL INJURY | BRISBANE**

At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

**The role**

We are seeking an Injury Management Specialist for our Brisbane office.

**You'll be responsible for**
- Collaborating with claims operations and treatment providers to develop strategies for reducing the human and financial costs to Allianz through structured injury management practices
- Establishing and maintaining provider management strategies and relationships to enable support to the business
- Ensure timely management of all medical & like requests and approvals to APA standards.
- Ensure high level customer service to all stakeholders involved in the medical & like processes including worker, WorkSafe, medical advisors & employers.
- Coaching and mentoring claims teams

**About you**
- Extensive experience in injury management relating to occupational rehabilitation, claims management and/or return to work
- Tertiary qualifications in a relevant discipline and/or industry accreditations
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
- Coaching and mentoring experience
- Demonstrated ability to use clinical reasoning for decision making

**Benefits and perks**
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer
- For more details about our benefits, visit the Allianz Careers site.

**About our culture**

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

**Job Level**:

- Professional

**Location**:

- Brisbane, QLD, AU, 4000

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 63597

**Position Cluster**:

- Non-Executive

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