Ecommerce Assistant

Join to apply for the eCommerce Assistant role at Petstock Group2 days ago Be among the first 25 applicantsJoin to apply for the eCommerce Assistant role at Petstock GroupGet AI-powered advice on this job and more exclusive features.Company DescriptionOur connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand.Company DescriptionOur connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand.We're excited to announce our brand-new office in South Bank overlooking the Yarra River—just a stroll from Flinders Street Station and surrounded by your favourite restaurants
Join our passionate, knowledgeable, and down-to-earth team where we work hard and love what we do, making an impact for Pets, People and the Planet
Why is Petstock is the place for you.Free access to mental health, financial & wellbeing support services through our EAP serviceFrom supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
Because giving back, together, is what we do
Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leaveHealth and wellness services at a great corporate discountExclusive access to Workplace BankingWe're built on family values, combined with a genuine passion for pets and people.
We operate with heart, inclusivity, and inspiration for pets, people, and the planet.Job DescriptionPlay a critical role in the day-to-day operations across the Petstock Group websites.
This person will be tasked with maintaining key elements of the online consumer journey, including product and category management, promotions, and all on-site contentA Peek Into Your Petstock DayCollaborate with the eCommerce Specialist to execute content strategy, implement new content, maintain the product catalogue, and ensure information accuracy.Optimizing onsite user experience with a range of online tools.Oversee the day to day management of the eCommerce platform, ensuring product listings are up-to-date, accurate, and optimised for search engines and user experience.Maintaining and updating the website front end including banners, copy, blogs, products and general content updates.Support Digital & eCommerce projects as required.Troubleshooting systems and solving website related errors.Promptly action internal task tickets or support tickets, ensuring timely resolution and effective communication with relevant stakeholders.Do you have the below experience and looking to take the next step in your career?
Proficiently in using Microsoft Office 365Strong technical ability, including troubleshooting skills and the ability to adapt to new software and systems quickly.Attention to Detail: Precision in grammar, punctuation, and style, ensuring high-quality, error-free content.Ability to work on multiple projects with varying deadlines, adjusting to changing priorities or brand voice requirementsCollaborates effectively with other team members, including designers, marketers, and product managers, to produce cohesive and impactful content.Strong verbal and written communication skills, ensuring clear and concise interactions with team members and stakeholders.Knowledge of technologies such as HTML, CSS, and JavaScriptContent Management System experience (Shopify preferred)Familiarity with ChatGPT or similar AI technologies for natural language processing and conversation generation.Basic understanding of SEO (Search Engine Optimization) principlesIf this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply
Follow us on LinkedIn to keep up to date on life across our various brands - Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.
Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local communityOur diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselvesSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesRetailReferrals increase your chances of interviewing at Petstock Group by 2xGet notified about new Sales Operations Assistant jobs in Greater Melbourne Area.Collingwood, Victoria, Australia 2 weeks agoMoorabbin, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 4 weeks agoCraigieburn, Victoria, Australia 3 weeks agoArmadale, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 weeks agoCarnegie, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoCraigieburn, Victoria, Australia 1 day agoTravancore, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 6 days agoNew Store Opening
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