eCommerce Specialist

4 weeks ago

Melbourne, Victoria, Australia MYER Full time

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

  • Exciting opportunity in our Online Team
  • Be a part of a fast-paced, collaborative team
  • Flexible hybrid role - Docklands based office & the comfort of your own home

The Myer Group is looking for an eCommerce Specialist to execute the tactical elements of the eCommerce channels, with a strong focus on driving immediate sales, enhancing operational efficiencies and supporting the delivery of short-term projects. This role plays a key part in ensuring seamless execution of online initiatives that contribute to the channel's commercial performance and overall customer experience.

About the role:

  • Execute day to day eCommerce strategies to increase sales and customer engagement
  • Assist in and act on trade and promotional plans in line with broader eCommerce strategies
  • Adhere to operational processes that ensure a smooth customer experience
  • Contribute to small-scale projects that contribute to eCommerce platform's enhancements
  • Monitor key performance indicators and generate reports for management review
  • Analyse product performance and execute on predefined strategies that optimise sales
  • Collaborate with marketing merchandise teams to achieve sales budgets
  • Communicate with cross functional and external teams to achieve day to day execution of operational targets
  • Ensure internal and supplier processes are kept up to date, participating in the improvement, adoption and iteration of process
  • Respond to pricing and compliance issues across Myer Group sites promptly

About you:

  • Previous experience in eCommerce or Merchandise role within the retail sector preferred
  • Strong attention to detail and time management skills with the ability to manage multiple tasks simultaneously
  • A strong team player who is able to work collaboratively with both internal and external teams
  • Customer driven with a strong service focus
  • Ability to work within a fast-paced environment
  • Experience in eCommerce platforms, PIMs or search and merchandising tools
  • Experience using Microsoft Office Suite - particularly in Microsoft Excel

Benefits to you:

  • Generous team member discounts on all Myer products, including team-member exclusive discounts.
  • Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
  • A supportive leadership and team network to set you up for success.
  • Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At the Myer Group, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

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